Technical Implementation Owner
Orange Business
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Benefits offered by this job
Job summary
Qualifications
- Minimum 3 years hands-on experience with at least one security solution.
- Proficiency in SASE (Palo Alto Prisma Access) and Antivirus technologies.
- Experience managing customer expectations and project timelines.
Responsibilities
- Manage customer expectations as a main technical point of contact.
- Implement managed security solutions across various platforms.
- Coordinate service disconnection tasks for complex scenarios.
Skills
Education
Tools
Job description
Technical Implementation Owner – Orange Business
Join Orange Business and contribute to delivering secure, managed solutions to our global customer base.
Orange Business is a network and digital integrator that understands the entire digital value chain, allowing customers to focus on strategic initiatives. With over 30,000 employees worldwide, we provide a dynamic environment for skill development and challenge‑driven projects.
The Technical Implementation Owner (TIO) manages customer expectations, acts as the main technical point of contact, and delivers managed security solutions to Orange Cyberdefense customers. The TIO implements these solutions across various management platforms, ensuring alignment with project plans, timelines, and customer requirements.
- Presales Phase
- Review proposals and delivery models with presales support.
- Provide Level of Effort estimates for the build phase.
- Propose management architectures for managed offers.
- Validate timelines and training needs.
- Contribute to service creation or evolution (PoC/PoV).
- Project Kickoff
- Validate non‑standard requests with ISS and Engineering.
- Review Bill of Materials and obtain vendor quotes for fully managed solutions.
- Participate in project kickoff meetings.
- Assist the security consultant in collecting technical requirements.
- Align project timelines and deliverables with OCD PM.
- Provide technical guidance to the customer and the project team.
- Deployment and Configuration
- New Platform
- Review the security design.
- Co‑operate with L3 Engineering to deliver new PoC/Bespoke solutions.
- Validate non‑standard management approaches with ISS.
- Implement the managed security scope of work.
- Operational Platform
- Review existing design, customer environment, and proposed changes.
- Align changes with stakeholders, adhering to the change management process.
- Implement the managed security scope of work.
- New Platform
- Service Activation and Project Closure
- Manage rollout plans with the customer and OCD PM.
- Test security scope with the customer and other stakeholders.
- Provide post‑implementation support.
- Initiate HOTO process with Operations and Security Manager, including handover sessions and knowledge transfer.
- Service Disconnection – Coordinate and perform disconnection tasks for complex managed service scenarios.
- Quality Assurance
- Ensure services meet project timelines.
- Confirm deliverables align with the project plan.
- Collaborate with relevant stakeholders to receive, provide, and act on project activities.
We are looking for a highly organized, customer‑facing professional with strong communication skills and a proactive, solution‑oriented mindset.
- Advanced networking skills – TCP/IP, routing, switching, SDWAN.
- Expertise in network security.
- Fluent English (written and spoken).
- Excellent communication and customer‑facing experience.
- Certification in Network Security or vendor‑specific certifications.
- Minimum 3 years hands‑on experience with at least one of the following:
- Firewalls (Fortinet, Palo Alto, CheckPoint, Juniper, Cisco)
- SASE (Palo Alto Prisma Access)
- F5 (LTM, GTM, WAF)
- Remote Access Solutions (Ivanti)
- SSE (Zscaler)
- Antivirus and Antimalware
- IDS & IDP
- URL & content filtering solutions
- Cloud platforms (Azure, AWS)
- Unix/Linux operating system
- Fluency in French.
- Scripting experience.
- Project Management skills (Senior TIO).
- Vendor‑relevant Network Security certification.
- ITILv4.
- PRINCE2 Agile.
- ISO 27001.
Orange Business is a recognized top employer. We provide a comprehensive benefits program and a collaborative, inclusive workplace for all employees.
- Medical plan
- Dental plan
- Life insurance
- Meal allowance
- Transportation allowance
- Bonus plan
- Gympass
- Day‑care
- Private pension fund
- Birthday gift (day off)
- Give a day, get a day (day off)
- Maternity leave (6 months + 1.5 years teleworking)
- Paternity leave (15 days + 5 months 15 days teleworking)
- Orange Employee Solutions (psychological and legal assistance)
- Shiatsu
- Labor gymnastics
- Teleworking reimbursement
- Flexibility
- Friendly and caring environment
- Global work environment.
We champion diversity and invite applicants from all backgrounds. As a disabled‑friendly company, we are committed to inclusivity and accommodate specific needs.
Mid‑Senior
Full‑time
Engineering and Information Technology
IT Services and IT Consulting
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