Team Lead - Key Account Management, Home Entertainment

Amazon; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Amazon is seeking a SVS Team Lead to manage a team of Brand Specialists and enhance vendor experiences. This role focuses on team management, stakeholder collaboration, and driving business impact in a dynamic environment. The ideal candidate will have a bachelor's degree and relevant experience in retail or consulting, along with strong people management skills.

Qualificações

• Experience in retail, fashion, consumer goods, or consulting.
• Business proficiency in English (written and verbal).
• Effective stakeholder relationship skills.

Responsabilidades

• Lead a team of Brand Specialists and manage joint business plans.
• Audit metrics to enhance vendor and employee experience.
• Collaborate with the BR SVS Central team for process efficiency.

Conhecimentos

Proactiveness

Stakeholder relationship

People management

Customer focus

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Introduction

This vacancy aims to attract talent for future positions at Amazon Brazil. We value Diversity, Equity, and Inclusion (DEI) in all our roles, actively fostering an environment that reflects the diversity of our business and customers.

Our DEI initiatives include a dedicated squad comprising representatives from various roles and areas, emphasizing diverse perspectives and experiences. Leadership is committed to embodying our principles, striving to be the Earth's best employer, and recognizing that success entails responsibility.

We have affinity groups such as BEN (Black Employee Network), Women@Amazon, Glamazon (LGBTQIA+), and People With Disabilities, which support our DEI strategies and serve as ambassadors from Day 1, embodying Amazon's 'It's always Day 1' philosophy.

Position Overview

Amazon seeks a SVS Team Lead to oversee a team of Brand Specialists. The Strategic Vendor Services (SVS) team supports Amazon's strategic vendors in growth and customer experience improvement by managing key retail levers like selection, availability, and marketing.

The Team Lead will be responsible for delivering impact to vendors through team management, ensuring performance improvement, stakeholder collaboration, and continuous service innovation. The role requires a passion for people management, resourcefulness, customer focus, and proven results in dynamic environments.

Key Responsibilities

1. Partner with Vendor Managers, Account Managers, and category functions to set priorities based on vendor needs.
2. Manage relationships with key vendors subscribed to SVS.
3. Lead a team of Brand Specialists, managing joint business plans and driving business impact.
4. Regularly audit metrics to enhance vendor and employee experience across categories.
5. Collaborate with the BR SVS Central team to promote tool adoption and offshore process efficiency.
6. Develop team skills, allocate resources effectively, and nurture talent for Amazon.

Basic Qualifications

• Bachelor's degree
• Experience in retail, fashion, consumer goods, or consulting
• Proactiveness in ownership and performance driving
• Effective stakeholder relationship skills
• Business proficiency in English (written and verbal)
• People management skills

Preferred Qualifications

• Clear and effective communication across functional groups

Additional Information

Amazon promotes an inclusive culture. If you need accommodations during the application or onboarding process, visit this link. For other regions, contact your Recruiting Partner.

Note: The posting dates listed are for reference and may be outdated; please verify current details during application.

Amazon is an equal opportunity employer, committed to non-discrimination based on veteran status, disability, or other protected categories.