Support Analyst

Cognizant; São Paulo; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Join a leading IT services provider as a Support Analyst focused on Transportation Management. In this role, you will leverage your expertise in database management, ASP.NET MVC, and JavaScript to enhance systems and ensure seamless operations. Collaborate with cross-functional teams in a hybrid work environment to drive continuous improvement and support business growth.

Serviços

Ongoing training and development support

Competitive benefits and salary package

Qualificações

• Strong expertise in managing complex databases and optimizing queries.
• Fluency in English, Portuguese, and Spanish for effective communication.
• Understanding of database integration and scalability.

Responsabilidades

• Develop and maintain software applications for transportation management.
• Optimize database queries to improve system performance.
• Manage SQL Server, MySQL, and Oracle databases to maintain integrity.

Conhecimentos

Query Optimization

Database Security

Fluency in English

Fluency in Portuguese

Fluency in Spanish

Proficiency in T-SQL

Ferramentas

SQL Server Management Studio

MySQL

Oracle

Descrição da oferta de emprego

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Job Title

Support Analyst

Who We Are

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at: www.cognizant.com

Job Summary

As a Support Analyst in Transportation Management, you will leverage your expertise in database management, ASP.NET MVC Framework, and JavaScript to support and enhance our systems. You will work in a hybrid model collaborating with teams to ensure efficient data handling and security. Your role will be pivotal in driving improvements and ensuring seamless operations within the transportation domain.

Responsibilities

• Develop and maintain software applications using ASP.NET MVC and JavaScript to support transportation management systems.
• Optimize database queries to improve system performance and ensure efficient data retrieval and processing.
• Manage SQL Server Management Studio, MySQL, and Oracle databases to maintain data integrity and security.
• Implement database security measures to protect sensitive information and ensure compliance with industry standards.
• Collaborate with cross-functional teams to understand transportation management requirements and translate them into technical solutions.
• Provide technical support and troubleshooting for database-related issues to minimize downtime and enhance user experience.
• Conduct regular database audits to identify and resolve potential vulnerabilities and performance bottlenecks.
• Oversee the integration of new database technologies to enhance system capabilities and support business growth.
• Ensure data accuracy and consistency across all transportation management systems to facilitate informed decision-making.
• Lead initiatives to improve database scalability and efficiency in line with evolving business needs.
• Utilize your language skills in English, Portuguese, and Spanish to communicate effectively with diverse teams and stakeholders.
• Stay updated with the latest advancements in database technologies and transportation management practices.
• Drive continuous improvement in database management processes to support the company's strategic objectives.

Domain Skills

• Strong expertise in Query Optimization and SQL Server Management Studio to ensure optimal database performance.
• Experience with MySQL and Oracle databases, demonstrating proficiency in managing complex data environments.
• Knowledge of database security to safeguard sensitive information and ensure compliance.
• Domain expertise in Transportation Management to effectively address industry-specific challenges.
• Fluency in English, Portuguese, and Spanish to facilitate seamless communication with global teams.
• Proficiency in T-SQL for efficient data manipulation and reporting.
• Understanding of database integration and scalability to support business growth.

Work Model

• Hybrid (Day Shift)

Why Cognizant?

• A career in one of the largest and fastest-growing IT services providers worldwide.
• Ongoing support and funding with training and development plans.
• A highly competitive benefits and salary package.
• Opportunity to work for leading global companies.

Cognizant values diversity in our talent pool, so we encourage professionals with disabilities, LGBTQIA+, people in refugee situations, women, racial groups, and professionals 50+ to apply for all of our advertised openings.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting and Business Consulting and Services

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