Shop Assistant / Cashier - Clicks New Salt Rock

Clicks Group Limited; Natal; Hybrid; BRL 20,000 - 29,000; Part time

Job summary

Clicks Group is seeking a store operations associate to perform POS transactions, promote and enroll clubcard members, and deliver friendly customer service in a busy retail setting in Natal, Brazil.

The role requires basic maths, some retail/FMCG knowledge, and the ability to maintain stock and merchandising standards while following store procedures.

Qualifications

• Desirable: maths 50% and English 50% at Grade 12 level
• Retail/FMCG knowledge and understanding of promotions and merchandising
• Stock management awareness and customer service excellence

Responsibilities

• Execute POS operations accurately and efficiently.
• Promote clubcard and enroll new members to hit targets.
• Deliver friendly, professional service and maintain store standards.
• Handle cash safely and assist with merchandising and housekeeping.

Skills

Basic maths

Planning and organising

Problem solving

Customer orientation

Relating and networking

Following instructions

Delivering results

Persuading and influencing

Teamwork

Education

Maths (Grade 12, 50%)

English (Grade 12, 50%)

Job description

Listing reference: click_026989

Listing status: Under Review

Apply by: 5 October 2026

Position summary

Industry: FMCG & Supply Management

Job category: Retail Operations

Contract: Fixed Term Contract

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level