Shop Assistant / Cashier - Clicks Hayfields

Clicks Group Limited; Natal; On-site; BRL 22,000 - 36,000; Full time

Job summary

Clicks Group Limited in Natal seeks a retail assistant to handle POS transactions, promote clubcard, and maintain store standards. You will deliver friendly service and accurate cash handling while showcasing promotions to boost sales.

Experience in customer-facing retail is desirable; Maths and English at Grade 12 level are useful. The role emphasizes brand ambassador duties and high-quality customer care.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment
• Maths 50% and English 50% at Grade 12 level

Responsibilities

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment, including clubcard rewards.
• To ensure the safe handling of cash at all times.
• To promote the Clicks' clubcard and enroll new clubcard members to meet participation targets.
• To inform customers of promotions to positively affect sales and guest experience.
• To deliver superior customer service as a brand ambassador and maintain store cleanliness and merchandising standards.

Skills

Cash Handling

Customer Service

POS Operations

Merchandising

Stock Awareness

Promo Knowledge

Job description

Listing reference: click_026452

Listing status: Online

Apply by: 14 September 2026

Position summary

Industry: FMCG & Supply Management

Job category: Retail Operations

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.


• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.


• To ensure the safe handling of cash at all times.


• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.


• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".


• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.


• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.


• To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.


• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations


• Retail/FMCG background and understanding of merchandising and promotions principles


• Understanding of stock management procedures


• Knowledge of customer service excellence

Skills:

• Planning and organising skills


• Problem-solving skills


• Strong customer orientation


• Relating and networking


• Following instructions and procedures


• Delivering Results and Meeting Customer Expectations


• Working with people


• Persuading and Influencing


• Planning and Organising


• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level