Shop Assistant / Cashier - Clicks Liberty Mall

Clicks Group Limited; Natal; Presencial; BRL 20 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Clubcard promotions

Resumo da oferta

Clicks Group is seeking a Shop Assistant / Cashier at Liberty Mall to deliver service excellence at the point of sale, handle cash, and promote clubcard memberships.

You will maintain accurate scanning and payments, assist customers with promotions, and ensure tidy merchandising while upholding store standards and brand values. This is a permanent, full-time role in a busy retail environment.

Qualificações

• Experience in customer-facing retail/FMCG operations is desirable.
• Basic maths and cash handling capability.
• Knowledge of stock management procedures.
• Understanding of customer service excellence.

Responsabilidades

• Execute POS operations accurately and efficiently.
• Maintain accuracy when scanning items and collecting payments.
• Promote the Clicks clubcard and enroll new members.
• Inform customers about promotions to drive sales.
• Deliver friendly, professional service as a brand ambassador.
• Maintain merchandising and housekeeping to store standards.

Conhecimentos

Planning & organising

Problem-solving

Customer orientation

Relating & networking

Following instructions

Results orientation

Teamwork

Persuasion & influence

Pressure handling

Formação académica

Maths Grade 12

English Grade 12

Descrição da oferta de emprego

Shop Assistant / Cashier - Clicks Liberty Mall

Listing reference: click_026074

Listing status: Online

Apply by: 21 August 2026

Position summary

Industry: FMCG & Supply Management

Job category: Retail Operations

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level