Shop Assistant / Cashier - Clicks Brookside Mall

Clicks Group Limited; Natal; Presencial; BRL 18 000 - 30 000; Tempo integral

Resumo da oferta

Clicks Group is seeking a retail team member in Natal, Brazil, to manage point-of-sale operations, scan merchandise, and handle payments while maintaining a high level of accuracy and customer care. The role includes promoting the Clicks clubcard, enrolling new members, and delivering a friendly, professional service.

You will maintain merchandising standards, stay updated on products and promotions, and contribute to a positive store experience for customers in a busy FMCG environment.

Qualificações

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment
• Desirable: Maths 50% and English 50% at Grade 12 level
• Strong customer orientation and ability to promote promotions and clubcard programs

Responsabilidades

• Efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• Maintain high accuracy when scanning merchandise and processing payments, including clubcard rewards.
• Promote Clicks clubcard membership and enroll new members to meet targets.
• Deliver superior customer service as a brand ambassador and provide friendly, professional service.
• Maintain store merchandising and housekeeping to visual standards.
• Provide accurate information to customers about products, promotions and events.

Formação académica

Maths 50%

English 50%

Grade 12

Descrição da oferta de emprego

Listing reference: click_026072

Listing status: Online

Apply by: 21 August 2026

Position summary

Industry: FMCG & Supply Management

Job category: Retail Operations

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level