Shop Assistant / Cashier - Clicks Redhill

Clicks Group Limited; Natal; Presencial; BRL 22 000 - 33 000; Tempo integral

Resumo da oferta

Clicks Group in Natal, Brazil, is seeking a Retail Assistant to support POS operations and merchandising in store environments. The role focuses on accurate cash handling, customer service excellence, and promoting clubcard initiatives to enhance sales and loyalty.

You will maintain product knowledge, participate in promotions, and ensure store standards are met while delivering friendly, professional service as a brand ambassador.

Qualificações

• Retail/FMCG background and understanding of merchandising and promotions principles.
• Basic maths calculations and cash handling knowledge.
• Knowledge of customer service excellence and POS operations.

Responsabilidades

• Execute all point-of-sale operational activities accurately and timely.
• Maintain high accuracy when scanning merchandise and handling payments.
• Promote Clicks' clubcard and enroll new members to hit targets.
• Deliver superior customer service and act as a brand ambassador in-store.
• Maintain merchandising standards and store housekeeping according to visuals.

Conhecimentos

Planning and organising

Problem-solving

Customer orientation

Relating and networking

Following instructions

Delivering results

Working with people

Persuading and influencing

Coping with pressures

Formação académica

Maths 50% and English 50% at Grade 12 level

Descrição da oferta de emprego

Listing reference: click_026193

Listing status: Online

Apply by: 1 September 2026

Position summary

Industry: FMCG & Supply Management

Job category: Retail Operations

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level