Shop Assistant / Cashier X5 - Clicks Liberty Mall

Clicks Group Limited

Natal

Presencial

BRL 16 740 - 27 900

Tempo integral

14 dias+

Gerador de candidaturas

Transforma esta função numa entrevista — um currículo e uma carta de apresentação criados à volta do que este empregador procura.

Ultrapassa os filtros ATS

Resumo da oferta

Clicks Group Limited is seeking Shop Assistants/Cashiers for their Liberty Mall location in Rio Grande do Norte, Brazil. The role involves delivering exceptional customer service, managing POS operations, and ensuring a positive shopping experience.

Successful candidates should possess strong customer orientation and planning skills, with a retail/FMCG background preferred. This is a permanent position that supports the company’s vision of being the first choice in health and beauty retail.

Qualificações

Desirable: experience in a customer facing role within a retail/FMCG store operations environment.

Responsabilidades

Execute all operational activities at the point of sale efficiently.
Maintain accuracy when scanning merchandise and collecting payments.
Safely handle cash at all times.
Promote the Clicks' clubcard and enroll new members.
Make customers aware of promotions to positively affect sales.
Deliver superior customer service and maintain store standards.
Update knowledge on products, ranges, and promotions.

Conhecimentos

Planning and organising skills

Problem‑solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Formação académica

Maths 50% and English 50% at Grade 12 level

Descrição da oferta de emprego

Shop Assistant / Cashier X5 - Clicks Liberty Mall

EE position: Yes

Position summary

Industry: FMCG & Supply Management

Job category: Retail Operations

Contract: Permanent

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Skills