Shop Assistant / Cashier - Clicks Hilton Siding

Clicks Group Limited; Natal; On-site; BRL 18,000 - 30,000; Full time

Job summary

Clicks Group Limited in Natal seeks a dedicated Retail Operations professional for a permanent role. You will handle POS transactions, cash handling, clubcard enrollment and promote promotions to enhance the customer experience.

Maintain merchandising standards and provide friendly, professional service while supporting promotions and stock management. Previous retail/FMCG exposure and math/english at Grade 12 are desirable.

Qualifications

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Responsibilities

• Execute all operational activities at the point of sale promptly and accurately
• Maintain accuracy when scanning merchandise and collecting payment, including clubcard rewards
• Ensure safe handling of cash at all times
• Promote Clicks clubcard and enroll new members to hit targets
• Make customers aware of promotions to drive sales and positive experience
• Deliver superior customer service as a brand ambassador
• Maintain merchandising and housekeeping per store standards
• Support the Group’s vision as the customer’s first choice health and beauty retailer
• Keep updated knowledge on products, promotions and events for customers

Skills

Planning

Organising

Problem-solving

Customer orientation

Networking

Instructions & procedures

Results orientation

Teamwork

Persuading

Education

Maths 50% and English 50% at Grade 12 level

Job description

Listing reference: click_026071

Listing status: Online

Apply by: 21 August 2026

Position summary

Industry: FMCG & Supply Management

Job category: Retail Operations

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level