Services Engagement Executive

Genesys Cloud Services, Inc.; São Paulo; Híbrido; BRL 180 000 - 280 000; Tempo integral

Resumo da oferta

Genesys Cloud Services, Inc. in São Paulo, Brazil, seeks an Services Engagement Executive who blends sales leadership with deep technical insight to drive professional services growth across enterprise customers.

You will own bookings, revenue and profitability while guiding the end-to-end services sales cycle, from discovery through proposals, negotiation, and closure, with up to 50% travel and collaboration with executive stakeholders.

Qualificações

• 5+ years in sales or services engagement for complex tech solutions.
• Strong technical background in cloud, SaaS, enterprise software.
• Experience selling cloud platform services including migrations and AI.
• Proven track record of bookings or revenue targets.
• Ability to translate requirements into service solutions and business value.
• Fluent English; travel up to 50%.

Responsabilidades

• Own professional services bookings, revenue, and profitability across accounts.
• Drive services account strategies aligned with customer needs and Genesys capabilities.
• Partner with sales leaders and technical teams to identify opportunities.
• Lead discovery to understand challenges, environments, and outcomes.
• Position migration, AI services, and other solutions based on value.
• Lead the services sales cycle from proposals to closure and negotiation.

Conhecimentos

Sales Experience

Technical Background

Cloud & SaaS

AI & Cloud Migrations

Executive Stakeholder Engagement

Formação académica

Bachelor's degree

Descrição da oferta de emprego

**Services Engagement Executive** São Paulo, BrazilThis is an individual contributor role for a commercially driven services leader who combines a strong technical background with proven sales experience.Drive Professional Services growth across enterprise customers and prospects in Brazil, helping organizations turn complex cloud, AI, and customer experience priorities into measurable business outcomes. You will own Professional Services bookings, revenue, and project profitability while building trusted relationships with customer executives and technical stakeholders.You will lead the end-to-end services sales cycle, from understanding technical and business requirements through solution positioning, effort estimation, commercial negotiation, and deal closure. This role offers direct exposure to enterprise transformation initiatives and the opportunity to deepen expertise across Genesys Cloud, AI, cloud migrations, and strategic services sales.**Key Responsibilities:*** Own Professional Services bookings, revenue, and project profitability across assigned accounts, delivering against quarterly and annual targets* Drive services account strategies that connect customer business and technical requirements with Genesys Professional Services capabilities* Partner with sales leaders and technical teams to identify opportunities and expand Professional Services engagements* Lead customer discovery to understand business challenges, technical environments, transformation priorities, and expected outcomes* Position cloud migration, AI-related services, and other Genesys Professional Services solutions based on customer requirements and business value* Lead the services sales cycle, including solution development, effort estimation, pricing, proposals, Statements of Work, negotiation, and deal closure* Build trusted relationships with customer executives, technical stakeholders, and sponsors to support satisfaction, retention, and account growth* Maintain strong knowledge of Genesys Cloud, Professional Services offerings, cloud technologies, AI capabilities, and customer experience trends**Required Qualifications:*** 5+ years of sales or services engagement experience, with demonstrated success selling complex Professional Services or technology solutions* Strong technical background in cloud, SaaS, enterprise software, or related technologies, combined with proven commercial and sales experience* Experience selling services for cloud platforms, including cloud migrations, integrations, or AI-related services* Proven track record of achieving bookings, revenue, or comparable commercial targets* Demonstrated ability to understand technical requirements and translate them into services solutions and compelling business value* Experience communicating, presenting, negotiating, and closing with technical stakeholders and senior executives, including C-level leaders* Strong account planning, commercial management, negotiation, and business acumen* Professional fluency in English* Bachelor's degree or equivalent relevant professional experience* Ability to travel up to 50 percent based on customer and business needs