- Serve as a point of reference for analyzing the operational performance of the Seminovos After-Sales business, monitoring KPIs, identifying opportunities, and guiding improvement initiatives.
- Structure business analyses and root-cause diagnoses to support the area’s strategic and operational decisions.
- Lead projects and continuous improvement initiatives, from problem identification through implementation and results tracking.
- Turn data into actionable insights by developing recommendations and action plans focused on operational efficiency, customer experience, and business results.
- Partner with operations, technology, and other stakeholders to enable the execution and sustainability of initiatives.
- Develop executive presentations and communicate analyses, risks, opportunities, and results to different levels of the organization.
- Participate in the development and evolution of the area’s governance for KPIs, processes, and management tools.
Requirements
- Bachelor’s degree in Engineering, Business Administration, Economics, or a related field.
- Experience in data analysis applied to problem-solving and the advancement of business KPIs.
- Ability to structure complex problems, conduct root-cause analyses, and translate diagnoses into action plans.
- Proficiency in Excel and Power BI for KPI analysis and monitoring.
- Strong critical thinking, systems perspective, and results orientation.
- Excellent communication skills and experience creating executive presentations.
- Experience in operations, operational excellence, consulting, strategy, or related areas.
- Knowledge of SQL, Python, or advanced data analysis tools.
- Experience with operational transformation, KPI management, and continuous improvement.
- Experience in environments requiring strong integration between data, technology, and operations.
Core Competencies
Demonstrates expertise in data analysis, operational performance monitoring, and continuous improvement initiatives, with a strong focus on KPI management and strategic decision-making. Proficient in developing actionable insights and executive presentations to drive business results and enhance customer experience.
Highest-signal resume keywords
- Data Analysis
- KPI Management
- Excel Proficiency
- Power BI Proficiency
- SQL Knowledge
ATS Optimization Keywords
Hard Skills
- Data Analysis
- KPI Management
- Root-Cause Analysis
- Operational Transformation
- Continuous Improvement
- Problem-Solving
- Advanced Data Analysis Tools
- Python Knowledge
Soft Skills
- Critical Thinking
- Excellent Communication
- Results Orientation
Industry Keywords
- Operational Excellence
- Business Administration
- Engineering
- Economics
- Consulting
- Strategy
Tools & Technologies
- Excel
- Power BI
- SQL
- Python