Sales Operations Coordinator

Virtustant; Brasil; Remote; BRL 228,000 - 359,000; Full time

Benefits offered by this job

Remote work

Job summary

Virtustant is seeking a Sales Operations Coordinator to streamline order management, samples, deliveries and chargeback resolution in a fully remote role. This position supports a premium rugged tech casing business and requires attention to detail and timely execution.

You will work with SOPs, coordinate with couriers, and assist with customer inquiries. Strong English skills, proactive mindset, and collaborative attitude are essential for success.

Qualifications

• Fluent in English at C1/C2 level.
• Curious mindset and professional attitude.
• Excellent communication and teamwork.

Responsibilities

• Enter and manage customer orders.
• Handle requests for product samples.
• Manage delivery and track shipments.
• Investigate and dispute chargebacks.

Skills

Curious mindset

Professional attitude

Result-driven

Adaptable

Takes initiative

Proactive

Collaborative

Tools

Monday.com

Microsoft Office

Courier portals

Job description

Job Title: Sales Operations Coordinator

About The Company

Our client designs and produces premium, rugged protective casings for tech accessories.

Job Description

You will be trained on Standard Operating Procedures (SOPs) to manage various sales operations tasks. This role is crucial for ensuring smooth sales processes and customer satisfaction.

Responsibilities Of The Role

• Enter and manage customer orders.
• Handle requests for product samples.
• Manage delivery and track shipments.
• Investigate and dispute chargebacks.

Required Experience And Qualifications

• C1 or C2 English level.
• Curious mindset.
• Professional attitude.

Personality

• Result-driven.
• Adaptable.
• Takes initiative.
• Proactive.
• Collaborative.

Software & Tools

• Monday.com.
• Microsoft Office.
• Courier portals (such as Fedex).

Schedule

• Monday to Friday.
• 08:00 to 17:00 Pacific Time.
• 40 hours per week.

Salary And Benefits

• Payment in USD or Local Currency according to candidate's preference.
• Full-time remote opportunity.