RPG Gaming Customer Support Representative (Email with English)

CustomerUmbrella; Brasil; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading company in outsourcing is actively seeking a Customer Support Representative for RPG gaming. This full-time remote position will involve assisting gamers with technical issues and supporting a vibrant team, offering benefits like competitive pay, training, and flexible shifts. Candidates should be passionate gamers with customer support experience and effective English communication skills.

Serviços

20 paid vacation days

7 weeks of paid training

Competitive salary with promotion opportunities

Internal bonuses

Collaborate with a young, international team

Qualificações

• Previous experience in customer support required.
• Understanding and enjoyment of computer systems needed.
• Must have a personal computer or laptop with stable internet connection.

Responsabilidades

• Assist players with issues and guide them to solutions.
• Troubleshoot and provide technical support.
• Communicate and collaborate with teams in English.

Conhecimentos

Passion for playing games

Proficient in professional English

Good computer skills

Basic math and logic skills

Knowledge of RPG games, mobile gaming, PC gaming, console gaming, and e-sports

Descrição da oferta de emprego

RPG Gaming Customer Support Representative (Email with English)

We are seeking a FULL-TIME REMOTE JOB as an Email - RPG Gaming Customer Support Representative.

At Customer Umbrella, we help people through caring interactions. Join us as a Customer Service Representative and work remotely from home!

Requirements:

• Passion for playing games!
• Previous experience in customer support
• Proficient in professional English (speaking and writing)
• Personal computer or laptop with a stable internet connection
• Understanding and enjoyment of computer systems
• Good computer skills, fast and accurate keyboard typing
• Uninterrupted electricity or UPS backup
• Knowledge of RPG games, mobile gaming, PC gaming, console gaming, and e-sports
• Enjoy working with people
• Basic math and logic skills

Benefits of working with us:

• Collaborate with a young, international team
• Competitive salary with promotion opportunities
• Internal bonuses
• 20 paid vacation days
• 7 weeks of paid training (Monday-Friday, GMT+3 hours)
• Shift schedule: 24/7 coverage, 5 days/week, 2 days off, 8.5-hour shifts
• Shifts include 18:30-03:00 (evening) and 01:00-09:30 (night) GMT+3

Job Description:

• Assist players with issues and guide them to solutions
• Troubleshoot and provide technical support
• Communicate and collaborate with teams in English

Fully remote position.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job functions: Design, Art/Creative, IT
• Industries: Outsourcing and Offshoring Consulting

This job posting is active and not expired.