Junior Publisher Account Manager in Brazil

WhitePress Group; Brasil; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading company in digital marketing seeks a professional to support publisher relations and sales efforts. This role involves fostering relationships, assisting with customer inquiries, and collaborating with teams to enhance sales strategies. Ideal candidates possess strong communication skills and a background in marketing or business.

Serviços

Health insurance benefit

Training and development courses

Support from an experienced team

Innovative working environment

Referral bonus

Qualificações

• English and/or Portuguese language skills.
• Ability to effectively communicate with publishers and internal teams.
• Willingness to learn and adapt to changing priorities.

Responsabilidades

• Assisting in establishing relationships with publishers.
• Supporting senior managers in promoting WhitePress products.
• Providing consultative guidance to publishers.

Conhecimentos

Communication

Customer Service

Sales and Marketing Knowledge

Organizational Skills

Adaptability

Formação académica

Degree in Marketing, Business, or related field

Ferramentas

CRM Systems

Descrição da oferta de emprego

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WhitePress is made up of people who are on a mission and passionate about digital marketing. Together, we create and develop a platform that is based on areas such as article publishing, influencer marketing, copywriting, infographics, effective content promotion, analytics, and reporting.

Our services are aimed at 'conscious' clients as well as interactive agencies, SEO agencies, media houses, and e-PR companies. We work with both employees and clients on the basis of respect and clear rules.

At WhitePress, we’ve built a strong foundation over 11 years, growing a team of nearly 200 professionals across the globe. Our platform offers over 307,000 publishing opportunities, with cooperation spanning 95,000+ portals. We proudly serve 30,000+ satisfied customers in 32 languages, and since 2019, we’ve expanded into international markets.

Responsibilities

• Assisting in the establishment and maintenance of relationships with publishers, ensuring their needs are met and fostering positive rapport
• Supporting senior managers in promoting and selling WhitePress products through various communication channels
• Providing basic consultative guidance to publishers regarding the utilization of WhitePress solutions for their content
• Assisting with customer service inquiries and maintaining accurate records within the CRM system
• Collaborating with the sales and marketing team to contribute ideas and insights for sales strategies and campaigns
• Verifying portals and offers listed on the platform to ensure quality and compliance
• Acquiring new portals and offers to expand the WhitePress database
• Negotiating pricing and terms with publishers to secure favorable conditions
• Advising and supporting publishers in improving their portal performance and online visibility
• Onboarding new publishers, guiding them through the platform features and setup process.

Requirements

• English and/or Portuguese language skills that allow you to converse freely.
• Excellent communication skills: Ability to effectively communicate with publishers and internal teams verbally and in writing.
• Basic sales and marketing knowledge: Familiarity with sales and marketing principles to support promotional activities and client interactions.
• Customer service skills: Capability to address basic customer inquiries and resolve issues in a professional and timely manner.
• Basic understanding of CRM systems: Familiarity with CRM systems or willingness to learn to manage customer data and interactions.
• Team player mentality: Willingness to collaborate with team members and support senior managers in achieving sales and relationship management goals.
• Organizational skills: Ability to prioritize tasks, manage time effectively, and maintain accurate records.
• Adaptability and eagerness to learn: Willingness to adapt to changing priorities and environments, as well as a proactive attitude towards learning about the industry and company products.
• Degree in Marketing, Business, or a related field (preferred)
• Attention to detail: Ability to ensure accuracy in communications, data entry, and customer interactions.
• Professionalism: Demonstration of a professional demeanor in all interactions with clients and colleagues.

We offer

• Health insurance benefit
• Training and development courses, providing you with the opportunity to continuously develop and improve your skills
• Support from an experienced team
• A working environment based on innovative solutions and state-of-the-art tools that will allow you to develop and reach your full potential
• We pay an additional bonus for each employee referred and verified

How does the recruitment process look like?

We respect your time, so at every stage, you will receive feedback from us.

1

Initial application screening

Initial application review: If your CV meets our requirements, we will contact you by phone to confirm your and our expectations regarding the position. If we don't call, you will certainly receive an email from us with feedback on the recruitment process.

2

Qualification interview

If the initial conversation is positive, your application will be reviewed by the manager for the team we are looking to expand. At this stage, we will invite you to an interview at our office in Bielsko-Biała, where we can get to know each other better.

3

Time for a decision

The final stage will be the acceptance of the terms of cooperation and the contract signing. We will welcome you with open arms to our WhitePress family.

What do we offer?

We value work-life balance, so we provide benefits that will make your work at WhitePress even more enjoyable.