Product Manager, Banking Solutions

Jobtailor

São Paulo

Presencial

BRL 300 000 - 520 000

Tempo integral

Há 2 dias

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Resumo da oferta

Jobtailor in São Paulo seeks a senior product leader to own Brazil Banking research instruments end-to-end and drive analytics-driven product innovation, including AI-enabled capabilities. You will balance customer value with technical feasibility and coordinate with engineering, data science, and operations teams.

Ideal candidates bring 5+ years in product management or research operations, strong English, and a proven ability to ship AI-driven data products while navigating LGPD regulations

Qualificações

5+ years of experience in product management, research operations, consultancy or a closely related role.
Professional-level proficiency in written and spoken English
Strong customer-centric mindset with experience working backwards from user needs
Experience building or managing analytics-driven, research-based, and/or AI-enabled data products
Experience working with engineering, data science, commercial and/or operations team members
Ability to operate as a hands-on individual contributor with ownership mindset
Ability to influence cross-functional teams without formal authority
Strong data analysis skills, including SQL, Alteryx, and Excel
Strong problem-solving skills and comfort operating in ambiguous environments
Excellent verbal and written communication skills
Ability to work across geographies and cultures
Preferred: Experience with B2B SaaS, data platforms, or analytics-driven research products
Preferred: Experience with primary research and/or survey methodology, including survey design, sampling, data quality, and research operations
Preferred: Familiarity with the Brazilian banking or financial services market
Preferred: Experience with NPS® methodology or CX benchmarking
Preferred: Familiarity with AI/ML concepts, including LLMs, prompt engineering, and RAG applications
Preferred: Experience managing other team members
Resume must be submitted entirely in English
Must live in São Paulo or near the São Paulo area

Responsabilidades

Own the Brazil Banking research instrument end-to-end, including questionnaire design, rotation logic, testing, versioning, and ongoing maintenance
Lead new product and feature development for analytics and primary research products, including AI-enabled capabilities
Own product strategy and roadmap decisions, balancing customer value, technical feasibility, and business impact
Define product requirements based on customer needs, pain points, and use cases
Identify, size, and prioritize product opportunities using customer insight and data
Collaborate with engineering, data science, commercial, and operations teams to deliver high-quality products
Unblock cross-functional challenges while balancing speed, quality, and scope
Define and track instrument-level success metrics such as response rate, data quality scores, and customer journey coverage
Monitor trends in survey methodology, CX measurement, AI-enabled research tools, and the Brazilian banking market
Ensure compliance with Brazilian data privacy and research regulations, including LGPD

Conhecimentos

Product Management

Data Analysis

SQL

AI-Enabled Data Products

Survey Methodology

Customer Insight Analysis

Cross-Functional Collaboration

Influencing Without Authority

Communication Skills

Ambiguity Handling

Ferramentas

Alteryx

Excel

AI/ML Concepts

NPS Methodology

Descrição da oferta de emprego

Own the Brazil Banking research instrument end-to-end, including questionnaire design, rotation logic, testing, versioning, and ongoing maintenance
Lead new product and feature development for analytics and primary research products, including AI-enabled capabilities
Own product strategy and roadmap decisions, balancing customer value, technical feasibility, and business impact
Define product requirements based on customer needs, pain points, and use cases
Identify, size, and prioritize product opportunities using customer insight and data
Collaborate with engineering, data science, commercial, and operations teams to deliver high-quality products
Unblock cross-functional challenges while balancing speed, quality, and scope
Define and track instrument-level success metrics such as response rate, data quality scores, and customer journey coverage
Monitor trends in survey methodology, CX measurement, AI-enabled research tools, and the Brazilian banking market
Ensure compliance with Brazilian data privacy and research regulations, including LGPD

Requirements

5+ years of experience in product management, research operations, consultancy or a closely related role
Professional-level proficiency in written and spoken English
Strong customer-centric mindset with experience working backwards from user needs
Experience building or managing analytics-driven, research-based, and/or AI-enabled data products
Experience working with engineering, data science, commercial and/or operations team members
Ability to operate as a hands‑on individual contributor with ownership mindset
Ability to influence cross‑functional teams without formal authority
Strong data analysis skills, including SQL, Alteryx, and Excel
Strong problem‑solving skills and comfort operating in ambiguous environments
Excellent verbal and written communication skills
Ability to work across geographies and cultures
Ability to communicate technical topics to non-technical audiences
Preferred: Experience with B2B SaaS, data platforms, or analytics-driven research products
Preferred: Experience with primary research and/or survey methodology, including survey design, sampling, data quality, and research operations
Preferred: Familiarity with the Brazilian banking or financial services market
Preferred: Experience with NPS® methodology or CX benchmarking
Preferred: Familiarity with AI/ML concepts, including LLMs, prompt engineering, and RAG applications
Preferred: Experience managing other team members
Resume must be submitted entirely in English
Must live in São Paulo or near the São Paulo area

Core Competencies

Demonstrates expertise in product management and research operations, with a strong focus on analytics-driven and AI-enabled data products. Proficient in defining product strategies, collaborating across teams, and ensuring compliance with Brazilian data privacy regulations.

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