Product Manager

NPS Prism

São Paulo

Híbrido

BRL 223 200 - 334 800

Tempo integral

14 dias+

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Resumo da oferta

A cloud-based analytics company is seeking an experienced Product Manager in São Paulo. The role involves owning the development of analytics and research products, focusing on customer needs and driving company growth. Applicants should have over 5 years in product management, strong analytical skills, and proficiency in English. This hybrid position offers the chance to work with dynamic teams and make a significant impact on the product development lifecycle.

Qualificações

5+ years of product management or related role experience.
Professional-level English proficiency is required.
Experience delivering products from concept to launch.
Strong background in analytics-driven and AI-enabled products.

Responsabilidades

Own end-to-end product development across all stages.
Lead the development of new analytics and research products.
Make product strategy and roadmap decisions.
Collaborate with cross-functional teams for product delivery.

Conhecimentos

Product management

Data analysis (SQL, Alteryx, Excel)

Customer-centric mindset

Problem-solving skills

Strong communication skills

Descrição da oferta de emprego

Hybrid position (2 days per week) based in São Paulo.

Please note: resumes must be submitted in English. Applications submitted with resumes in other languages will not be considered.

WHO WE ARE & WHAT MAKE’S US A GREAT PLACE TO WORK

NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling, research, and analyticmethodology, it lets customers see how they compare to their competitors on overall NPS®, and on every step of the customer journey.

With NPS Prism you can see whereyou’restrong, where you lag, and how customers feel about doing business with you and your competitors, in their own words. The result: prioritize the customer interactions that matter most. NPS Prism customers use our customer experience benchmarks and insights to propel their growth and outpace the competition.

Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. NPS Prism is 100% owned by Bain & Company, one of the top management consulting firms in the world and a companyconsistently recognizedas one of the world’s best places to work. We believe that diversity,inclusion,and collaborationarekey to building extraordinary teams. We hire people with exceptional talents,abilities,and potential, then create an environment where you can become the best version of yourself and thrive professionally and personally.

WHAT YOU'LL DO

NPS Prism is seeking a Product Manager who will own the definition and delivery of analytics- and primary-research–based products, including AI-enabled capabilities, that directly drive NPS Prism’s growth over the next fiveyears..This role is ideal for a hands-on product leader who thrives as an individual contributor, brings a strong customer-first mindset, and can work effectively across cross-functional teams across geographies to take products from idea to launch.

Key Responsibilities

Own end-to-end product development across the full lifecycle: ideation, discovery, scoping, prioritization, build, launch, and post-launch iteration

Lead new product development efforts to create new analytics and primary research products, including AI-enabled capabilities, aligned to long-term NPS Prism growth

Own product strategy and roadmap decisions for your product area, balancing customer value, technical feasibility, and business impact.

Apply a customer point of view, working backwards from customer needs, pain points, and use cases to define product requirements

Identify, size, and prioritize product opportunities, making explicit tradeoffs and recommendations backed by customer insight and data

As the product owner, collaborate closelywith engineering, data science, commercial, and operations teams to deliver high-quality products

Actively unblock challenges across teams, balancing speed, quality, and scope

Define and own success metrics (e.g., adoption, engagement, retention, revenue impact), anduse them to guide prioritization and iteration.

Stay current on trends in analytics, AI, research methodologies, and market needs to inform product strategy

This role is designed for a Product Manager who wants meaningful ownership, exposure to complex customer problems, and the opportunity to grow into a senior product leader over time.

ABOUT YOU

Required

5+ years of experience in product management, product development, or a closely related role
Professional-level proficiency in written and spoken English is required for this role
Demonstrated experience delivering products across the full development spectrum, from concept to launch
Strong customer-centric mindset with experience working backwards from user needs

Experience building or managing analytics-driven, research-based, and/or AI-enabled data products, including working with engineering, data science, commercial and/or operations team members

Proven ability tooperateas a hands-on individual contributor with ownership mindset, influencing cross-functional teams without formal authority

Strong data analysis skills (e.g.SQL, Alteryx, Excel, etc.)

Strong problem-solving skills and comfortoperatingin ambiguous environments

Excellent verbal and written communication skills, including the ability to work across geographies and cultures and communicate technical topics to non-technical audiences

Preferred