Operational Specialist

Metrobi; Manaus; Teletrabalho; BRL 20.000 - 40.000; Tempo integral

Resumo da oferta

Join a dynamic startup that is revolutionizing local courier services across major metro areas. As an operations specialist, you will play a vital role in ensuring smooth delivery operations by monitoring ongoing deliveries and providing assistance to drivers and shippers. This position offers an exciting opportunity to work in a fast-paced environment, where your contributions will directly impact the efficiency of our services. If you are passionate about logistics and customer support and thrive in a collaborative atmosphere, this role is perfect for you.

Qualificações

• Proficiency in English is essential for effective communication.
• Experience in logistics or customer support is highly valued.

Responsabilidades

• Monitor ongoing deliveries and assist delivery drivers.
• Provide support to shippers over the phone and live chat.

Conhecimentos

Proficiency in English

Logistics experience

Operations experience

Customer support experience

Descrição da oferta de emprego

What is Metrobi?
Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.

About the role

As an operations specialist, you will monitor ongoing deliveries and assist delivery drivers and shippers over the phone and live chat.

Requirements

• Proficiency in English
• Ability to work based on the Eastern US time zone (EDT)
• Experience in logistics, operations, call center, or customer support