Onsite Euc Engineer

Tata Consultancy Services; Ivoti; Presencial; BRL 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal/Food Voucher

Childcare assistance

Gympass

TCS Cares – 24h psychosocial/legal/fi­

SESC partnership

Certifications reimbursement

TCS Learning Portal

International experience opportunity

University/Languages discounts

Bring Your Buddy – referral bonus

TCS Gems – performance recognition

Xcelerate – mentoring platform

Resumo da oferta

A Tata Consultancy Services (TCS) está com vaga para Onsite Field Support Engineer EUC, atuando no estado do Rio Grande do Sul. Procuramos profissionais que queiram aprender e transformar a carreira, com foco no atendimento ao cliente e resolução de incidentes em ambiente corporativo.

A posição oferece participação em projetos internacionais, ambiente colaborativo e oportunidades de desenvolvimento, com suporte para certificações, treinamentos e benefícios da empresa.

Qualificações

• Foco no cliente com boa comunicação e organização.
• Experiência com suporte técnico de desktops e laptops.
• Conhecimento básico de redes e Active Directory.

Conhecimentos

Foco no cliente

Boa comunicação

Flexibilidade e priorização

Trabalho sob pressão

Inglês fluente

Análise e coordenação

Trabalho independente

Desktops/Linux/Windows

Hardware knowledge

Ferramentas

Service Now

Descrição da oferta de emprego

Onsite EUC Engineer Tata Consultancy Services ivoti, estado do rio grande do sul, br

Descrição da vaga

Come to one of the biggest IT Services companies in the world!! Here you can transform your career!

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Onsite Field Support Engineer EUC who wants to learn and transform his career.

Job Details:

Soft Skills

• Clear and strong customer focus and relationship
• Good interpersonal and communication skills
• Flexibility and ability to prioritize
• Ability to perform in adverse situations
• Proficiency in English is must with Local Language
• Good analytical and coordination skills are essential
• Strong work ethic, combined with the ability to work independently

Technical Skills

• Strong knowledge of desktop/laptop hardware
• Good knowledge of Win 10, Win 11 & MS Office
• Knowledge of Mac OS is preferred
• Understanding of daily operations and delivery processes
• Application / software installation and trouble shooting
• Knowledge / exposure on ticketing tools (Service Now)
• Windows system administration
• Strong Troubleshooting Skills
• Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
• Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc.
• Understanding of active directory, networking
• Hardware, operating system & software knowledge"

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil
• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

TCS Benefits – Brazil:

• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal/Food Voucher
• Childcare assistance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

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