Onsite Euc Engineer

Tata Consultancy Services; Gaspar; Presencial; BRL 56 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal/Food Voucher

Childcare assistance

Gympass

Resumo da oferta

Tata Consultancy Services in Gaspar, Santa Catarina, Brazil, is seeking an Onsite Field Support Engineer EUC to join our global IT services team. You will address desktop, laptop, and peripheral issues, install software, and assist end users at the client site.

The role emphasizes customer focus, strong communication, and hands-on troubleshooting. English proficiency with the local language is required; we offer a collaborative environment and opportunities for professional development at TCS.

Qualificações

• Customer-focused field support engineer capable of working onsite.
• Willingness to learn and grow in EUC domain.
• Proficient in English and Brazilian Portuguese.

Conhecimentos

Customer focus

English proficiency

Troubleshooting

Hardware knowledge

Windows 10/11

MS Office

Active Directory

ServiceNow

Ferramentas

ServiceNow

Remote desktop tools

Descrição da oferta de emprego

Onsite EUC Engineer Tata Consultancy Services – gaspar, estado de santa catarina, br

Descrição da vaga

Come to one of the biggest IT Services companies in the world!! Here you can transform your career!

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Onsite Field Support Engineer EUC who wants to learn and transform his career.

Job Details:

Soft Skills

• Clear and strong customer focus and relationship
• Good interpersonal and communication skills
• Flexibility and ability to prioritize
• Ability to perform in adverse situations
• Proficiency in English is must with Local Language
• Good analytical and coordination skills are essential
• Strong work ethic, combined with the ability to work independently

Technical Skills

• Strong knowledge of desktop/laptop hardware
• Good knowledge of Win 10, Win 11 & MS Office
• Knowledge of Mac OS is preferred
• Understanding of daily operations and delivery processesApplication / software installation and trouble shooting
• Knowledge / exposure on ticketing tools (Service Now)
• Windows system administration
• Strong Troubleshooting Skills
• Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
• Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc.
• Understanding of active directory, networking
• Hardware, operating system & software knowledge

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil
• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

TCS Benefits – Brazil:

• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal/Food Voucher
• Childcare assistance
• Gympass

TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates

• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

#Buildingonbelief