Forward Deployed Engineer (São Paulo)

Luzid; São Paulo; Presencial; BRL 80 000 - 120 000; Tempo integral

Resumo da oferta

Luzid is looking for a Forward Deployed Engineer to join their team in São Paulo, Brazil. This pivotal role involves working at the intersection of product, engineering, and customer success while engaging directly with clients to ensure successful deployments.

The ideal candidate will adapt workflows, address challenges, and develop scalable playbooks that will shape future implementation processes. This position is integral to influencing the product roadmap and enhancing customer success strategies.

Responsabilidades

• Work directly with SI partners and enterprise customers.
• Configure, deploy, and drive adoption of Luzid.
• Adapt workflows as necessary to ensure proper deployment.

Descrição da oferta de emprego

The Forward Deployed Engineer is one of the most important roles at Luzid. You sit at the intersection of product, engineering, and customer success, embedded directly in the workflows of some of the world's largest and most prestigious implementation teams.

This is a high-ownership, high-visibility role. You'll work directly with SI partners and enterprise customers to configure, deploy, and drive adoption of Luzid across live implementation projects. When something breaks, you fix it. When a workflow doesn't fit, you adapt it. When a deployment succeeds, you turn it into a repeatable playbook that scales the entire function.

You'll be shaping what "great deployment" looks like at Luzid, which means your work will directly influence the product roadmap, the customer success motion, and ultimately the company's ability to expand within its largest accounts.