Field Service Engineer

Gea Group; Campinas; On-site; BRL 180,000 - 260,000; Full time

Job summary

Gea Group in Campinas seeks a Field Service Engineer to oversee installation, commissioning, and maintenance of specialized industrial equipment across client sites in Brazil.

You will diagnose complex mechanical and electrical issues, perform software updates, and push reliability improvements while delivering customer training and detailed maintenance reports.

Qualifications

• Bachelor's degree in engineering or equivalent preferred; technical experience accepted.
• Strong automation, electrical and mechanical understanding required.
• Experience with diagnostic and maintenance protocols is valued.

Responsibilities

• Perform installation, commissioning, maintenance on industrial equipment.
• Lead warranty work and minor repairs ensuring system reliability.
• Prepare operation and maintenance reports with labor estimates.
• Deliver technical training to customers and users.
• Use digital diagnostics tools for predictive maintenance and optimization.

Skills

Automation

Electrical troubleshooting

Mechanical processing

Diagnostics

Customer training

English (Intermediate)

Education

Bachelor's degree in engineering or equivalent

Technical degree/certification in Mechanical/Electrical/Automation

Tools

SCADA systems

Diagnostics software

Manuals & drawings

Job description

The Field Service Engineer is responsible for executing advanced technical services and leading operational activities for installation, commissioning, preventive and corrective maintenance, and optimization of specialized industrial equipment. This role ensures system reliability and efficiency through complex diagnostics, mechanical and electrical troubleshooting, and software updates. Additionally, the engineer will lead installation and commissioning projects, develop comprehensive Standard Operating Procedures (SOPs), and uphold the highest standards of quality and safety during all interventions.

The Field Service Engineer is an expert in process engineering, automation, and/or control systems, with the ability to implement technological improvements and optimizations on existing equipment.

Responsibilities / Tasks

The Field Service Technician is responsible for performing installation, commissioning, routine maintenance, emergency service, warranty work, and minor repairs on a variety of industrial equipment under occasional supervision.

This role ensures optimal performance and reliability of NPE systems through precise mechanical and electrical interventions, troubleshooting complex issues, and implementing upgrades.

The technician will also prepare detailed operation and maintenance reports, provide accurate labor estimates, and deliver technical training to customers for proper operation and maintenance

The Field Service Technician will oversee inspecting, repairing, and optimizing NPE technologies; installing new equipment and upgrades (mechanical and automation), diagnosing and resolving system issues and communicating gaps; supporting internal stakeholders with parts requests and quotations. This position integrates a regional vision by adopting digital diagnostics tools for predictive maintenance, emphasizing sustainability in resource use.

Your Profile / Qualifications

• Technical degree or certification in Mechanical, Electrical, Automation, or related industrial technology field is accepted and valued.
• Bachelor's degree in engineering or equivalent is preferred but not required for candidates with demonstrated field technical experience.Minimum 2 years of hands-on experience in automation and mechanical processing in industrial environments.
• Technical understanding of manuals, assembly drawings, software, electrical and mechanical documentation in industrial contexts.
• Experience in NPE technologies knowledge by exposition or exposure. High professional ethical standards and diverse workplace experience in field or industrial settings.
• Strong team collaboration and ability to work independently in technical, fast-paced field environments.
• Problem-solving skills and innovative thinking to address difficult and sometimes complex technical issues.
• Customer-centered and learnability approach.
• Attention to detail and analytical thinking.
• Intermediate - Upper Intermediate English command.
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