Field Service Technician

JBT Marel Corporation; Valinhos; On-site; BRL 90,000 - 130,000; Full time

Job summary

A JBT Marel Corporation busca um líder de campo para supervisionar a equipe de técnicos de serviço, coordenar visitas de instalação e garantir padrões de qualidade e segurança. O papel envolve diagnóstico e resolução de falhas complexas, com orientação técnica à equipe em campo.

O profissional atua na integração de novos equipamentos, treinamento de técnicos e melhoria contínua de processos, mantendo registros detalhados de atividades e resultados, conforme procedimentos da empresa.

Qualifications

• Experiência avançada em instalação, manutenção e reparo de equipamentos.
• Capacidade de liderar equipes de técnicos de serviço móvel.
• Conhecimento em documentação de atividades e uso de sistemas de gestão de manutenção.

Responsibilities

• Liderar uma equipe de técnicos de serviço de campo, coordenando tarefas diárias e garantindo conclusão em tempo.
• Realizar instalação, manutenção e reparo avançados de equipamentos nos locais dos clientes.
• Rastrear e resolver problemas técnicos complexos, orientando a equipe.

Skills

Team leadership

Troubleshooting

Field service

Documentation

Training

Process improvement

Tools

Maintenance management systems

Job description

Leads a team of field service technicians, coordinating daily assignments and ensuring timely completion of service tasks.

Performs advanced installation, maintenance, and repair of equipment at customer sites.

Troubleshoots and resolves complex technical issues, providing guidance and support to team members.

Ensures compliance with safety, quality, and regulatory standards during all field service activities.

Documents service work, findings, and recommendations in maintenance management systems.

Trains and mentors technicians on best practices, procedures, and new technologies.

Collaborates with engineering, customer support, and product management to address customer needs.

Participates in commissioning and validation of new equipment installations.

Implements process improvements to enhance team performance and customer satisfaction.

Maintains tools, equipment, and service vehicles in safe and efficient condition.

Descrição do cargo

Has advanced and specialized expertise, developed through job-related training and considerable work experience.

Works autonomously within established procedures and practices.

Performs a variety of complex tasks and may lead a team in performing tasks that are often routine, coordinating or facilitating work without formal supervisory responsibility.

Solves complex, recurring problems.

Proposes improvements to processes.

Spends a majority of time performing the same work processes and activities as team members.