Facilities & Events Administrative Executive

Digo Corporation Pte Ltd; Região Norte; Presencial; BRL 45 000 - 65 000; Tempo integral

Resumo da oferta

Digo Corporation Pte Ltd in Brazil is seeking an Events Administrative Executive to cover Facilities and Events Administration tasks and support requests via phone, email, and CMMS. You will coordinate bookings, liaise with hirers, and prepare event documents while tracking KPIs and maintaining records.

The role requires 3+ years in event or facilities administration, a relevant diploma, and strong coordination skills across internal and external teams.

Qualificações

• Diploma or equivalent in Administration, Event Administration, Business Management, or related field.
• At least 3 years of experience in event administration or facilities coordination.
• Experience with helpdesk operations and coordinating with internal/external stakeholders.

Responsabilidades

• Provide relief coverage for Facilities and Events Administration functions when required.
• Handle telephone, email and other communication channels for enquiries, complaints, faults, work requests and feedback.
• Record and update service requests and faults in the CMMS, monitor outstanding cases and follow up until closure.
• Assist with KPI tracking, reporting and monitoring of service response and completion.
• Maintain records for workstation, room and key issuance/returns and update inventory records.
• Assist with facility, venue, meeting and conference room bookings.
• Handle event enquiries and coordinate with internal users, external hirers and relevant operational teams.
• Prepare and maintain event documents, booking records, cost calculations, Letters of Offer/Acceptance, billing information.
• Liaise with hirers on venue applications, event requirements, payments and outstanding matters.
• Maintain event records and prepare reports on events, venue usage, rental/revenue and operational matters.
• Coordinate with the Car Park Team on complimentary tickets and car park reservations when required.
• Prepare monthly reports, statistics, meeting minutes and other administrative documents.
• Support data checking, filing, document control and CMMS/event-system updates.
• Coordinate with Facilities, Events, technical teams and other stakeholders.
• Perform other related administrative and operational duties as required.

Conhecimentos

Customer service

Event coordination

Facilities administration

Administration

Helpdesk operations

Event administration

Coordination

Data checking

Formação académica

Diploma, Higher Nitec, Nitec, WSQ in Admin/Event Mgmt or related field

Ferramentas

CMMS

Descrição da oferta de emprego

• Provide relief coverage for Facilities and Events Administration functions when required.

• Handle telephone, email and other communication channels for enquiries, complaints, faults, work requests and feedback.

• Record and update service requests and faults in the CMMS, monitor outstanding cases and follow up with relevant teams until closure.

• Assist with KPI tracking, reporting and monitoring of service response and completion.

• Maintain records for workstation, room and key issuance/returns and update inventory records.

• Assist with facility, venue, meeting and conference room bookings.

• Handle event enquiries and coordinate with internal users, external hirers and relevant operational teams.

• Prepare and maintain event documents, booking records, cost calculations, Letters of Offer/Acceptance, billing information and supporting documents.

• Liaise with hirers on venue applications, event requirements, payments and outstanding matters.

• Maintain event records and prepare reports on events, venue usage, rental/revenue and operational matters.

• Coordinate with the Car Park Team on complimentary tickets and car park reservations when required.

• Prepare monthly reports, statistics, meeting minutes and other administrative documents.

• Support data checking, filing, document control and CMMS/event-system updates.

• Coordinate with Facilities, Events, technical teams and other internal/external stakeholders.

• Perform other related administrative and operational duties as required.

  Requirements

  Diploma, Higher Nitec, Nitec, WSQ skills certification or equivalent qualification in Administration, Event Administration, Business Management, Media/Mass Communication, Event Management or a related field.

  At least 3 years of relevant experience in event administration, facilities administration, helpdesk operations, customer service or similar coordination roles is preferred.

  Have sufficient event-related experience to meet the requirements of the Events Administrative Executive role.