Engineering Manager, Forward Deployed Engineering

Gtm Week; Brasil; A distancia; BRL 300.000 - 540.000; Jornada completa

Descripción de la vacante

Telepatia is building the next standard of medical intelligence across Latin America. As Engineering Manager, Forward Deployed Engineering, you will lead a team delivering client deployments end to end, architect scalable integration patterns, and ensure secure handling of health data while collaborating with product and engineers.

You will stay hands-on when needed, guiding design reviews and complex troubleshooting, and work closely with health systems to translate clinical needs into robust

Formación

• 6+ years of experience in software development, automation or systems integration.
• 2+ years leading or managing engineers, ideally in client-facing or delivery-focused teams.
• Solid experience with APIs, integrations and relational databases (SQL).
• Experience with RPA or automation platforms.
• Proven ability to manage multiple client projects and priorities at once.
• Excellent communication skills, with the ability to work confidently with both technical and non-technical stakeholders.
• Ability to thrive in a fast‑paced startup environment.
• Degree in Computer Science, Software Engineering, Systems Engineering or a related field.
• Fluent Spanish.

Responsabilidades

• Lead, mentor and grow a team of Forward Deployed Engineers, including hiring, onboarding and career development.
• Set technical direction and standards for automations (RPA), integrations and AI-powered workflows.
• Own the delivery of client deployments end to end, from scoping and planning to go-live and ongoing support.
• Work directly with client stakeholders, including health systems and clinical teams, to understand their needs and translate them into technical solutions.
• Design scalable, reusable integration patterns with health systems and third-party applications through APIs and automation platforms.
• Ensure automations are reliable, well monitored and well documented.
• Ensure solutions meet data privacy and security requirements for handling sensitive health information.
• Partner with Product and Engineering to feed client insights back into the core platform.
• Identify opportunities to standardise and automate recurring deployment work so the team can scale.
• Stay hands‑on when needed, contributing to design, code reviews and complex troubleshooting.

Conocimientos

APIs

Integrations

RPA

Leadership

Client-facing

SQL

Security

Spanish

English

Educación

CS/Software Engineering degree

Descripción del empleo

At Telepatia, we're building the new standard of medical intelligence in Latin America. Our AI-powered products work directly inside clinical workflows: transcribing consultations, generating structured medical records, assisting clinical decisions and integrating with any health system.

Doctors today spend up to 40-70% of their time on administrative work instead of patient care. We're changing that by building AI "healthcare employees" that operate in real time.

The role

As Engineering Manager, Forward Deployed Engineering, you'll lead the team that connects Telepatia's platform with the systems and workflows our clients rely on every day. You'll build and grow a team of Forward Deployed Engineers, set the technical direction for our automations and integrations, and make sure every deployment is reliable, secure and delivers real value to clinicians.

This is a hands-on leadership role: you'll stay close to the code, the architecture and our clients.

What you'll do

• Lead, mentor and grow a team of Forward Deployed Engineers, including hiring, onboarding and career development
• Set technical direction and standards for automations (RPA), integrations and AI-powered workflows
• Own the delivery of client deployments end to end, from scoping and planning to go-live and ongoing support
• Work directly with client stakeholders, including health systems and clinical teams, to understand their needs and translate them into technical solutions
• Design scalable, reusable integration patterns with health systems and third-party applications through APIs and automation platforms
• Ensure automations are reliable, well monitored and well documented
• Ensure solutions meet data privacy and security requirements for handling sensitive health information
• Partner with Product and Engineering to feed client insights back into the core platform
• Identify opportunities to standardise and automate recurring deployment work so the team can scale
• Stay hands‑on when needed, contributing to design, code reviews and complex troubleshooting

What you bring

Must-haves

• 6+ years of experience in software development, automation or systems integration
• 2+ years leading or managing engineers, ideally in client-facing or delivery-focused teams
• Solid experience with APIs, integrations and relational databases (SQL)
• Experience with RPA or automation platforms
• Proven ability to manage multiple client projects and priorities at once
• Excellent communication skills, with the ability to work confidently with both technical and non-technical stakeholders
• Ability to thrive in a fast‑paced startup environment
• Degree in Computer Science, Software Engineering, Systems Engineering or a related field
• Fluent Spanish

Nice to have

• Experience in healthtech or with health systems and medical data standards (e.g. HL7, FHIR)
• Experience with AI or LLM-based products
• Professional English proficiency
• Experience building a team from an early stage

Logistics

Location: Remote, based in Brazil, Colombia, Chile or Argentina