EF Seller Coaching Manager, External Fulfillment

Amazon; São Paulo; Presencial; USD 60.000 - 100.000; Tempo integral

Resumo da oferta

Join a forward-thinking company as a Seller Coaching Manager, where you'll lead a dynamic team dedicated to enhancing seller performance across a leading marketplace. In this exciting role, you'll leverage your analytical skills and leadership capabilities to design and implement innovative coaching strategies that drive seller success. Collaborate with cross-functional teams to optimize processes and resolve complex issues, all while fostering a culture of continuous improvement. If you're passionate about empowering others and thrive in a fast-paced environment, this opportunity is perfect for you to make a significant impact.

Qualificações

• 3+ years of program or project management experience required.
• Advanced knowledge of Excel and SQL is essential.

Responsabilidades

• Lead a team of specialists to drive seller success and performance excellence.
• Develop and implement coaching strategies to optimize seller operations.

Conhecimentos

Leadership

Analytical Skills

Stakeholder Management

Process Improvement

Project Management

Formação académica

Bachelor's Degree

Ferramentas

Excel (Pivot Tables, VLookUps)

SQL

Descrição da oferta de emprego

Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon LatAm Marketplace team!
We're seeking a dynamic Seller Coaching Manager to lead our External Fulfillment team in driving seller success across Amazon's marketplace. In this role, you'll develop and execute strategic initiatives to enhance seller performance, drive adoption of new features, and scale our coaching program while leading a team of specialists.

Key job responsibilities
As the Seller Coaching Manager, you'll partner with business teams to identify key priorities and design comprehensive coaching strategies. You'll leverage data-driven insights to optimize processes, improve seller performance, and drive business growth. This role requires strong leadership capabilities, analytical skills, and the ability to influence stakeholders across multiple organizations.

Key Responsibilities:

1. Leadership & Strategy
   • Lead a team of Seller Coaching specialists, driving performance excellence and career development
   • Partner with Program teams to define and execute coaching strategies that enhance seller success
   • Design and implement scalable coaching methodologies and quality standards
2. Program Management & Analytics
   • Drive continuous process improvements through data analysis and performance metrics
   • Identify opportunities and implement solutions to optimize seller operations
   • Develop and standardize coaching frameworks for consistent program delivery
3. Stakeholder & Seller Success
   • Manage relationships with cross-functional teams to drive program improvements
   • Lead resolution of complex seller escalations while supporting team development
   • Guide sellers through operational processes and new feature adoption while ensuring compliance

Minimum Requirements:
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience identifying and resolving complex issues
- Ability to work in a fast-paced environment where continuous innovation is desired
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

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