E-commerce Executive $2800-3200

Hai Xin Rui Pte Ltd; Região Norte; On-site; BRL 175,000 - 276,000; Full time

Job summary

Hai Xin Rui Pte Ltd in Singapore seeks an enthusiastic E-commerce Operations Executive to manage daily activities across Shopee and Facebook. You will upload product listings, maintain pricing and inventory, and address customer inquiries via web chat, phone and email.

Ideal candidates are bilingual in English and Chinese, with at least 1 year of e-commerce experience. A proactive, detail-oriented approach and the ability to work independently are valued. Singaporean citizens or PRs preferred.

Qualifications

• Minimum 1 year of experience in e-commerce operations.
• Experience with Shopee or similar platforms.
• Excellent verbal and written communication.
• Bilingual in English and Chinese.
• Self-motivated and detail oriented.
• Singapore Citizen or Singapore PR only.

Responsibilities

• Manage the operation of Singapore's e-commerce platforms and communicate with platform managers to convey company needs.
• Prepare and upload product listings including content for Shopee and Facebook.
• Maintain pricing and inventory to ensure accurate availability.
• Receive and respond to customer inquiries and concerns through web chat, phone and emails.
• Manage e-commerce customer comments and reviews through social media.
• Collaborate with department heads to plan and execute marketing strategies to achieve sales targets.
• Consolidate sales performance from each platform for reporting and recommendations.

Skills

E-commerce operations

Customer communication

Bilingual English/Chinese

Independent work

Tools

Shopee

Facebook Marketplace

Job description

Full Time: Monday-Friday: 9:00am to 6:00pm and Sat.: 9:00am to 1:00pm

Job Highlights:

• Friendly Environment

• Opportunity to Grow

Key responsibilities

• Manage the operation of Singapore's e-commerce platforms and understand the current status of each platform, with the ability to communicate with platform managers and effectively convey company needs

• Prepare and upload product listings including content for various e-commerce partner platforms such as Shopee and Facebook in Singapore

• Maintain and ensure all product information such as pricing and inventory are up to date and available-to-sell

• Receive and respond to e-commerce customer inquiries and concerns through web chat, phone, and emails

• Manage e-commerce customer comments and reviews through social media

• Work closely with various department heads to plan and execute marketing strategies to achieve sales targets

• Consolidate sales performance from each platform for reporting and recommendation purposes

About you

• Singapore Citizen or Singapore Permanent Resident (PR) only.

• Minimum 1 year of experience in e-commerce operations, preferably with platforms such as Shopee and other online marketplaces

• Candidates without relevant experience are also welcome

• Excellent verbal and written communication and interpersonal skills

• Bilingual in English and Chinese, with the ability to liaise effectively with Mandarin-speaking clients

• Self-motivated, proactive, and able to work independently with a positive attitude

• Strong sense of responsibility and attention to detail