Customer Service Representative

Track Staffing Solutions; Belém; Presencial; BRL 20.000 - 40.000; Tempo integral

Resumo da oferta

An established industry player is seeking a dedicated Customer Service Representative for a full-time on-site role. This position involves addressing customer inquiries, resolving issues, and ensuring satisfaction. You will manage support tickets and work closely with your team to improve the overall customer experience. Ideal candidates will possess strong communication skills, a knack for problem-solving, and a commitment to customer satisfaction. If you thrive in a collaborative environment and have a passion for helping others, this opportunity could be the perfect fit for you.

Qualificações

• Strong communication and interpersonal skills are essential.
• Previous experience in a customer service role is a plus.

Responsabilidades

• Handle customer inquiries and provide accurate information.
• Manage customer support tickets and maintain records.
• Collaborate with team members to enhance customer experience.

Conhecimentos

Customer Service and Support

Customer Satisfaction

Communication Skills

Problem-solving

Attention to Detail

Team Collaboration

Formação académica

High School Diploma

College Degree

Descrição da oferta de emprego

Role Description

This is a full-time on-site role for a Customer Service Representative based in Bethlehem, PA. The Customer Service Representative will be responsible for handling customer inquiries, providing accurate and timely information, resolving customer issues, and ensuring satisfaction. Daily tasks include managing customer support tickets, maintaining records of customer interactions, and collaborating with team members to improve the overall customer experience.

Qualifications

• Customer Service and Support skills
• Ability to ensure Customer Satisfaction and enhance Customer Experience
• Strong communication and interpersonal skills
• Problem-solving skills and attention to detail
• Proficiency in handling customer queries and providing accurate information
• Ability to work efficiently in a team environment
• Previous experience in a customer service role is a plus
• High school diploma or equivalent required; college degree preferred

Seniority level

Entry level

Employment type

Full-time