Client Solutions Support Analyst - Remote Work

Indi Staffing Services; Brasília; Híbrido; BRL 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work model

Generous leave policies

Personalized compensation

Mentorship and growth opportunities

Resumo da oferta

INDI is seeking a Client Solutions Support Analyst in Brazil to collaborate with CSol Reps and VPs, ensuring process adherence and operational excellence. You will support onboarding, maintain records, and respond to ad-hoc requests in a fast-paced environment.

The role emphasizes strategic problem-solving, ownership, and cross-functional collaboration, with flexible work arrangements and personalized compensation.

Qualificações

• 1+ year in sales support roles, commercial operations teams, sales cycle work, customer support, or executive assistant roles.
• Advanced level of English.
• Choose where and how you work for enhanced creativity and innovation.
• Personalize your earnings to suit your financial goals.
• Access cutting-edge resources for seamless collaboration and productivity.
• Take control of your schedule to achieve work-life balance.
• Generous leave policies for rest and rejuvenation.
• Thrive in a diverse and inclusive environment.
• Engage with industry leaders for collective growth.
• Access mentorship and growth opportunities for continuous advancement.

Responsabilidades

• Assist in executing team-wide processes and policies across CSol Reps.
• Ensure alignment of individual CSol Reps initiatives with processes.
• Maintain records and upload information to internal portals.
• Host onboarding sessions and support new hires with initial processes.
• Handle ad-hoc operational requests as they arise.

Conhecimentos

Sales support experience

Advanced English

Flexible work options

Descrição da oferta de emprego

At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.

Overview of the role

The Client Solutions Support Analyst will work directly with Client Solutions Representatives, partnering with CSol Reps and VPs to ensure proper process and policy attainment, operational excellence, and smooth execution of individual and team strategies. This role applies strategic problem-solving and meticulous execution with real ownership, directly accelerating how the organization grows.

Key responsibilities

• - Supporting the execution of team-wide process and policy attainment by assigned CSol Reps.
• - Ensuring individual initiatives from assigned CSol Reps are aligned with processes and policies.
• - Maintaining proper records of activities and uploading information to internal portals.
• - Hosting onboarding sessions and supporting new hires with their questions and initial processes.
• - Handling ad-hoc operational requests as they arise.

Requirements

• - Sales or Support Experience: 1+ year in sales support roles, commercial operations teams, sales cycle work, customer support, or executive assistant roles.
• - Language Proficiency: Advanced level of English.
• - Flexibility: Choose where and how you work for enhanced creativity and innovation.
• - Tailored Compensation: Personalize your earnings to suit your financial goals.
• - Tech-Driven Tools: Access cutting-edge resources for seamless collaboration and productivity.
• - Autonomous Workflow: Take control of your schedule to achieve work-life balance.
• - Well-being: Enjoy generous leave policies for rest and rejuvenation.
• - Diversity & Inclusion: Thrive in a diverse and inclusive environment.
• - Collaboration: Engage with industry leaders for collective growth.
• - Development: Access mentorship and growth opportunities for continuous advancement.