Client Solutions Support Analyst - Remote Work

Indi Staffing Services; Manaus; Híbrido; BRL 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible schedule

Personalized pay

Cutting-edge tools

Autonomous workflow

Generous leave

Diversity & inclusion

Collaborative environment

Mentorship & growth

Resumo da oferta

INDI is seeking a Client Solutions Support Analyst to work with Client Solutions Representatives, ensuring policy attainment and operational excellence. You will help accelerate organizational growth by applying strategic problem-solving and meticulous execution, with ownership of processes and onboarding new hires.

The role emphasizes collaboration with CSol Reps and VPs to align initiatives with company policies, while handling ad-hoc operational requests as they arise.

Qualificações

• Sales or Support Experience: 1+ year in sales support roles, commercial operations teams, sales cycle work, customer support, or executive assistant roles.
• Language Proficiency: Advanced level of English.

Responsabilidades

• Supporting the execution of team-wide process and policy attainment by assigned CSol Reps.
• Ensuring individual initiatives from assigned CSol Reps are aligned with processes and policies.
• Maintaining proper records of activities and uploading information to internal portals.
• Hosting onboarding sessions and supporting new hires with their questions and initial processes.

Conhecimentos

Advanced English

Sales experience

Descrição da oferta de emprego

At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.

Overview of the role

The Client Solutions Support Analyst will work directly with Client Solutions Representatives, partnering with CSol Reps and VPs to ensure proper process and policy attainment, operational excellence, and smooth execution of individual and team strategies. This role applies strategic problem-solving and meticulous execution with real ownership, directly accelerating how the organization grows.

Key responsibilities

• Supporting the execution of team-wide process and policy attainment by assigned CSol Reps.
• Ensuring individual initiatives from assigned CSol Reps are aligned with processes and policies.
• Maintaining proper records of activities and uploading information to internal portals.
• Hosting onboarding sessions and supporting new hires with their questions and initial processes.
• Handling ad-hoc operational requests as they arise.

Requirements

• Sales or Support Experience: 1+ year in sales support roles, commercial operations teams, sales cycle work, customer support, or executive assistant roles.
• Language Proficiency: Advanced level of English.

Benefits

• Flexibility: Choose where and how you work for enhanced creativity and innovation.
• Tailored Compensation: Personalize your earnings to suit your financial goals.
• Tech-Driven Tools: Access cutting-edge resources for seamless collaboration and productivity.
• Autonomous Workflow: Take control of your schedule to achieve work-life balance.
• Well-being: Enjoy generous leave policies for rest and rejuvenation.
• Diversity & Inclusion: Thrive in a diverse and inclusive environment.
• Collaboration: Engage with industry leaders for collective growth.
• Development: Access mentorship and growth opportunities for continuous advancement.