Billing Analyst, Junior

Jobtailor; São Paulo; Presencial; BRL 70 000 - 120 000; Tempo integral

Resumo da oferta

Jobtailor in Brazil seeks a Billing Specialist to manage invoice issuance, returns processing, and order entry to reduce lead times. You will support ERP-driven workflows, maintain customer-code mappings, and generate actionable billing reports for cross-functional teams.

The ideal candidate has a background in billing operations, CFOP/taxes, and strong Excel skills, with the ability to meet SLAs and collaborate with Sales, Logistics, and Customer Service.

Qualificações

• Bachelor's degree in a related field.
• Proven experience in billing and invoice issuance.
• Knowledge of outbound tax operations: sales, promotional transactions, simple shipments, inter-branch transfers.
• Basic CFOP and taxes (ICMS/IPI/ST).
• Experience with ERP systems; Winthor (TOTVS) is a plus.
• Advanced Excel skills for reports and cross-reference tables.
• Strong organizational skills and deadline/SLA management.
• Effective internal communication.

Responsabilidades

• Issue sales invoices, promotional invoices, and simple shipment documents on time with high accuracy.
• Ensure returns are finalized in the system within the SLA of up to 2 business days.
• Enter orders for billing to reduce lead time.
• Support automation and integration of exchanges and returns processes.
• Keep real-time status of exchanges/returns for Customer Service.
• Review blocking and allocation processes every two weeks within 30 days.
• Eliminate orders blocked due to manual discount approvals.
• Analyze price lists and propose removal, deactivation, or standardization.
• Support creation and enhancement of billing reports, including bulk orders.
• Maintain and improve customer-code cross-reference for key customers (SAP KA codes to SKUs).
• Standardize reports between Logistics and Billing; participate in cross-team meetings.
• Share order and customer information to resolve end-customer issues.
• Meet deadlines for sending documents/info to other departments.

Conhecimentos

Billing processes

Invoice issuance

ERP systems experience

Advanced Excel

Organizational skills

Effective communication

Data analysis

Formação académica

Bachelor's degree in Business Administration, Accounting, Logistics, Information Systems or related field

Ferramentas

Winthor (TOTVS)

Excel

Descrição da oferta de emprego

• Issue sales invoices, promotional/bonus invoices, simple shipment documents, and inter-branch transfer invoices accurately and on time, maintaining a minimum accuracy rate of 99%
• Ensure returns are finalized in the system within the SLA of up to 2 business days
• Enter orders for billing and reduce lead time from approximately 3 days to 2 days
• Support the automation and integration of the exchanges and returns process, reducing average processing time from 2 days to 1 day
• Keep the status of exchanges and returns available in real time for Customer Service
• Review blocking and allocation processes every two weeks, keeping them within the 30-day deadline
• Eliminate orders blocked due to the need for manual discount approval
• Analyze customer-network price lists and propose their removal, deactivation, or standardization
• Support the creation and enhancement of intelligent billing reports, including bulk order entry
• Maintain and improve the customer-code cross-reference for key customers, linking SAP Customer Codes and KA Codes to SKUs
• Standardize reports and information shared between Logistics and Billing
• Participate in integration meetings with the Sales and Logistics teams
• Share order and customer information and help resolve issues affecting the end customer
• Meet deadlines for sending documents and information to other departments

Requirements

• Currently pursuing or completed a bachelor's degree in Business Administration, Accounting, Logistics, Information Systems, or a related field
• Proven prior experience in billing and invoice issuance
• Knowledge of outbound tax operations: sales, promotional/bonus transactions, simple shipments, and inter-branch transfers
• Basic knowledge of CFOP and taxes (ICMS/IPI/ST)
• Experience with ERP systems; Winthor (TOTVS) is a plus
• Advanced Excel skills for creating and verifying reports and cross-reference tables
• Strong organizational skills and ability to manage deadlines and SLAs
• Effective communication with internal teams

Core Competencies

Demonstrates expertise in billing processes, invoice issuance, and ERP systems, with a strong focus on accuracy and efficiency in financial documentation. Proficient in advanced Excel for reporting and data management, while effectively collaborating with cross-functional teams to meet deadlines.

Highest-signal resume keywords

• Billing And Invoice Issuance
• ERP Systems Experience
• Advanced Excel Skills
• Organizational Skills
• Effective Communication

Hard Skills

• Billing Processes
• Invoice Issuance
• Outbound Tax Operations
• CFOP Knowledge
• Sales Transactions
• Promotional Transactions
• Simple Shipments
• Inter-Branch Transfers
• Data Analysis
• Report Creation

Soft Skills

• Strong Organizational Skills
• Deadline Management
• Effective Communication

Industry Keywords

• Business Administration
• Accounting
• Logistics
• Information Systems

Tools & Technologies

• ERP Systems
• Winthor (TOTVS)
• Excel