Bilingual Virtual Assistant

Glow Pro Cleaning Service LLC; Brasil; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Glow Pro Cleaning Service LLC está contratando um Assistente Virtual bilíngue para se juntar à sua equipe. Esta função remota em tempo integral requer fluência em inglês e português, habilidades organizacionais e experiência em atendimento ao cliente. Você será responsável por gerenciar comunicações com clientes, agendar compromissos e apoiar a equipe em diversas tarefas administrativas.

Qualificações

• Fluente em inglês e português, falado e escrito.
• Confortável em ligações telefônicas em inglês.
• Habilidades fortes de comunicação e serviço ao cliente.

Responsabilidades

• Responder a mensagens de clientes por e-mail, telefone e texto.
• Agendar e confirmar compromissos de limpeza.
• Gerenciar e postar conteúdo nas redes sociais.

Conhecimentos

Comunicação escrita

Organização

Atitude profissional

Detalhista

Criatividade

Formação académica

Bacharelado em qualquer área

Registro MEI

Ferramentas

Microsoft Office

Google Workspace

Instagram

Trello

Canva

Descrição da oferta de emprego

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Virtual Assistant – Bilingual (English & Portuguese) – Full Time – R$3,000/month

GlowPro Cleaning Service – USA (Remote from Brazil)

We're hiring a highly organized, proactive, and bilingual Virtual Assistant to support our growing cleaning service company. This is a full-time, remote position, and you must be based in Brazil.

About Us:

GlowPro Cleaning Service is a premium cleaning company based in the U.S., known for professionalism, consistency, and outstanding client service. As we continue to grow, we’re looking for someone to join our team and help us stay organized and responsive.

Responsibilities:

• Responding to client messages by email, phone, and text (in English and Portuguese)
• Speaking directly with clients in English, including phone calls
• Scheduling and confirming cleaning appointments
• Sending invoices and tracking payments
• Managing and posting content on social media (Instagram, Stories, etc.)
• Following up with leads and organizing contacts
• Assisting with administrative tasks and business organization
• Managing simple project boards (like Trello)

Qualifications:

• Fluent in English and Portuguese (spoken and written)
• Must be comfortable speaking on the phone in English with clients
• Must have a valid MEI (Microempreendedor Individual) registration
• Bachelor’s degree in any field (required)
• Strong written communication and customer service skills
• Detail-oriented, resourceful, and organized
• Professional attitude and reliable
• Experience as a Virtual Assistant is desirable but not mandatory

Technical Requirements:

• A high-performance laptop or desktop (able to run multiple applications smoothly — at least 8GB RAM and i5 processor or equivalent)
• Stable high-speed internet connection (minimum 50 Mbps download speed)
• A professional-quality headset with clear audio and noise-canceling microphone (essential for client calls)
• Access to a quiet, dedicated workspace during working hours
• Proficient with:
• Microsoft Office (Word, Excel, Outlook)
• Google Workspace (Docs, Sheets, Gmail, Calendar)
• Instagram & social media tools
• Basic knowledge of Telegram
• Basic skills in content creation (Canva or similar tools is a plus)
• Monday to Friday, 7:30am – 5:00pm EDT (U.S. Eastern time)
• Possible raise after a few months based on performance

Bonus Points:

• Experience working with cleaning, real estate, or service-based businesses
• Prior use of scheduling platforms, CRMs, or customer service tools
• Strong creative sense for organizing Instagram and social media content

How to Apply:

To apply for this position, please complete the following Google Form:

You’ll be asked to:

• Fill in your personal and professional information
• Upload your CV/resume (in English, PDF or DOC format)
• Upload a short video (1–2 minutes) introducing yourself in English

Please note: Applications that do not include the video and resume will not be considered.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Household Services

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