Atendente de Apartamento/ Camareira(o)

Hilton; São Paulo; Presencial; BRL 15.000 - 30.000; Tempo integral

Resumo da oferta

Uma empresa global de hospitalidade está em busca de um Atendente de Apartamento dedicado e detalhista. Neste papel, você será responsável por garantir que os quartos dos hóspedes estejam limpos e bem abastecidos, proporcionando uma experiência excepcional. Se você possui uma atitude positiva, boas habilidades de comunicação e um forte compromisso com o atendimento ao cliente, esta é a oportunidade perfeita para você. Junte-se a uma equipe que valoriza a excelência e a hospitalidade, e faça parte de um ambiente de trabalho dinâmico e acolhedor.

Qualificações

• Experiência anterior em funções de limpeza ou hospitalidade.
• Capacidade de trabalhar em equipe e manter a qualidade do serviço.

Responsabilidades

• Limpeza de quartos e banheiros de hóspedes.
• Reabastecimento de amenidades e gestão de solicitações dos hóspedes.
• Realização de tarefas de limpeza profunda regularmente.

Conhecimentos

Comunicação

Atendimento ao Cliente

Flexibilidade

Organização

Formação académica

Experiência em Hotelaria

Descrição da oferta de emprego

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A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

What will I be doing?

As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. You will also manage guest requests. Specifically, you will perform tasks to the highest standards, including:

• Cleaning guest bedrooms and bathrooms
• Vacuuming rooms and corridors
• Changing and replenishing bed linen, towels, and guest amenities following company guidelines
• Undertaking regular deep cleaning tasks
• Restocking and maintaining the trolley daily
• Reporting missing or damaged items to the Housekeeping Supervisor and ensuring replacements or repairs are made
• Ensuring all equipment inside and around guest rooms and work areas is in working condition
• Being environmentally aware and disposing of waste appropriately
• Managing guest requests promptly and efficiently
• Complying with hotel security, fire regulations, and health and safety legislation
• Carrying out lost property procedures
• Assisting other departments as needed and maintaining good working relationships

What are we looking for?

A Hilton Room Attendant should embody positive attitude, good communication skills, high customer service standards, excellent grooming, flexibility, and reliability. Preferred qualifications include hotel experience or similar roles.

What will it be like to work for Hilton?

Hilton is a leading global hospitality company offering luxurious hotels, resorts, and accommodations worldwide. We are committed to providing exceptional guest experiences, with a vision "to fill the earth with the light and warmth of hospitality." Our team members are at the core of this mission, creating remarkable experiences every day.

Work Locations

Hilton Sao Paulo Morumbi

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Housekeeping and Laundry

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality