Assistant Manager Human Resources

Tech Mahindra Business Process Services; São Paulo; On-site; BRL 167,400 - 279,000; Full time

Job summary

A leading BPO services provider in São Paulo is looking for a skilled HR professional with 7-9 years of experience. The role involves managing the entire hire-to-retire employee lifecycle and ensuring adherence to Brazilian federal and state laws. The ideal candidate will possess strong communication skills in both English and Portuguese, and have expertise in payroll, employee engagement, and statutory compliance. This position requires collaboration with various stakeholders to drive effective HR strategies.

Qualifications

• 7-9 years of experience in Human Resources.
• Strong understanding of Brazilian Federal and State laws.
• Good communication skills in English and Portuguese.

Responsibilities

• Manage and support the hire-to-retire employee lifecycle.
• Work with HR Operations and Shared Services teams.
• Provide credible HR guidance and influence at all levels.

Skills

Payroll Management

Employee Engagement

Statutory Compliance

Human Resources Strategy

Effective Communication

Education

Graduation/Post-graduation

Tools

Excel

PowerPoint

Job description

Key Job outcomes:

• To manage and support hire to retire employee lifecycle
• On boarding and Induction
• Experience working in the BPO industry
• Employee Engagement & Employee Retention Practices
• Understanding of C&B / Payroll
• Time and Attendance management
• Brazilian Federal and State laws- Strong exposure and expertise to guide clearly on employee state and federal laws
• Experience of dealing with Sintratel
• Experience with some contact center.
• Experience in finding resources for hiring.
• Effective HR Analytic and Reporting
• Statutory Compliance
• Adhoc requirements
• Help resolve people issues and align human resources strategies and solutions to produce business results in line with org guidelines, state and federal laws
• Work with HR Operations and Shared Services teams to assist teams on HR process & policies
• Provide credible HR guidance and influence at all levels, including employees and project Managers
• Exceptional communication, group presentation and relationship development skills
• Work effectively with a wide array of personality types and all job levels
• Demonstrate exemplary ethics and integrity, including ability to handle and maintain the integrity of confidential information
• Exercise discretion and independent judgment with respect to significant matters

Desired Candidate Profile

Education - - Graduation: Any graduation/post-graduation

Exposure and strong understanding of federal and state laws

Qualifications

• 7-9 years experience in Human Resources
• Experience with recruiting, payroll, Excel & PowerPoint
• Good communication skills in English and Portuguese

Skills

• An ability to multitask and focus on effective outcomes
• Collaborative & ability to work with multiple stakeholders