Area Manager, Super Stores Operations

Amazon Logistica Do Brasil; Osasco; Presencial; BRL 120 000 - 180 000; Tempo integral

Resumo da oferta

Amazon Logistica Do Brasil is seeking a hands-on Operations Area Manager to lead a frontline team in the São Paulo metro region, overseeing inbound, processing, sortation, or dispatch, ensuring fast delivery across multiple daily cycles. You will own safety, quality, productivity, and associate engagement for your area, directing 15-50+ associates with scheduling, coaching, and real-time labor adjustments.

This role requires flexible shifts, a bachelor’s degree, and fluency in Portuguese, with a

Qualificações

• Bachelor's degree or equivalent.
• Speak, write, and read fluently in Portuguese.
• Experience in managing teams.
• Experience in a logistics/operations environment.
• Experience in people management.
• Experience delivering products against plan in a fast-paced, multi-disciplined environment.

Responsabilidades

• Directly manage 15-50+ associates; schedule, allocate labor, adjust headcount, coach and manage attendance.
• Drive area-level throughput targets; manage real-time labor moves to balance flow; minimize idle time; achieve TPH and pack station utilization.
• Monitor and reduce defects; conduct standard work audits; escalate root-cause quality issues.
• Provide real-time shift updates; elevate labor gaps, flow imbalances, and equipment issues; participate in stand-ups and handoffs.
• Track real-time KPIs; contribute to daily performance narratives and weekly reviews.

Conhecimentos

People management

Logistics experience

Portuguese fluency

Operations experience

Formação académica

Bachelor's degree or equivalent

Descrição da oferta de emprego

We are seeking a hands-on and results-driven Operations Area Manager to lead a functional area within one of our Super Stores fulfillment nodes in the São Paulo metro region. This role is responsible for managing frontline associates and process assistants across one or more operational areas - including inbound, processing, sortation, or dispatch - ensuring fast delivery promises across multiple daily dispatch cycles. The Area Manager will directly own safety, quality, productivity, and associate engagement for their area, executing with speed and precision in a time-critical environment.

Key job responsibilities

• People Leadership: Directly manage a team of 15-50+ associates; own daily scheduling, labor allocation, real-time headcount adjustments, coaching, performance feedback, and attendance management
• Productivity & Throughput: Drive area-level throughput targets (bags/minute, units/hour), manage real-time labor moves to balance flow, minimize idle time, and achieve TPH (throughput per hour) and pack station utilization goals
• Quality Execution: Monitor and reduce area-level defects including mis-sorts, mis-scans, and package handling errors; execute standard work audits and elevate systemic quality issues with root cause data
• Communication & Escalation: Provide real-time shift updates to Site Leader, elevate labor gaps, flow imbalances, and equipment issues promptly; participate in daily stand-ups and shift handoff reviews
• Metrics Ownership: Track and act on real-time area KPIs (throughput, labor utilization, defect rates, cycle readiness); contribute to daily performance narratives and weekly operational reviews

BASIC QUALIFICATIONS

• - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• - Bachelor's degree or equivalent
• - Speak, write, and read fluently in Portuguese
• - Experience in managing teams
• - Experience in a logistics/operations environment
• - Experience in people management

PREFERRED QUALIFICATIONS

• - Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
• - Experience with performance metrics and process improvement and Lean techniques

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