Site Leader, Super Stores Operations

Amazon Logistica Do Brasil; Osasco; Presencial; BRL 180 000 - 260 000; Tempo integral

Resumo da oferta

Amazon Logistica Do Brasil is seeking an experienced Site Leader to oversee Super Stores operations in the São Paulo metro region (ABC). You will drive end-to-end performance from inbound transfers to last-mile dispatch, ensuring on-time readiness and delivery promises of three hours or less.

You will own safety, quality, productivity, and cost performance across multiple daily dispatch cycles, lead a team of blue badges and associates, and partner with Transportation and Last Mile teams to

Qualificações

• Bachelor's degree or equivalent is required.
• Experience leading teams in fast-paced environments.
• Experience in logistics/operations is preferred.
• Business English skills are required.
• People management experience is preferred.
• Flexibility to work weekends/nights/holidays.

Responsabilidades

• Own site safety culture and compliance with labor laws and safety standards.
• Manage inbound receipt, processing, sortation, and dispatch across multiple cycles.
• Lead, develop, and coach a team of associates; handle hiring and scheduling.
• Drive labor efficiency targets and cost control.
• Own package quality, reduce mis-sorts and damages; implement corrective actions.
• Partner with transportation and upstream teams to optimize flow and routing.
• Monitor real-time dashboards and report KPIs to senior leadership.

Conhecimentos

Bachelor's degree or equivalent

Experience in managing teams

Experience in logistics/operations

Business English skills

People management

Flexible schedule

Formação académica

Bachelor's degree or equivalent

Descrição da oferta de emprego

We are seeking an experienced and results-driven Site Leader to manage Super Stores operations in the São Paulo metro region (ABC). This role is responsible for end-to-end operational performance under the roof — from inbound transfer receipt from feeder FCs through processing, sortation, and dispatch to last mile — ensuring delivery promises of 3 hours or less are consistently met. The Site Leader will own safety, quality, productivity, and cost performance across multiple dispatch cycles daily, driving a culture of operational excellence and continuous improvement.

Key job responsibilities

• - Safety & Compliance: Own site safety culture, drive zero-incident mindset, ensure compliance with all local labor laws and Amazon safety standards;
• - Operational Performance: Manage inbound receipt, processing, sortation, and dispatch operations across 5+ daily dispatch cycles, ensuring on-time readiness (OTR)
• - People Leadership: Lead, develop, and engage a team of blue badges and associates; own hiring, onboarding, performance management, coaching, and shift scheduling
• - Cost & Productivity: Drive labor efficiency targets (throughput per hour, bags/minute), manage headcount planning, overtime utilization, and variable cost per package; identify and implement productivity improvement initiatives
• - Quality & Defect Management: Own package handling quality, minimize mis-sorts, mis-routes, and damage rates; drive root cause analysis and implement corrective/preventive actions for defects impacting delivery success
• - Stakeholder Coordination: Partner with Transportation, Last Mile, and upstream FC teams to manage inbound flow, dispatch readiness, and route planning; elevate systemic issues with clear - Metrics & Reporting: Monitor real-time operational dashboards, track KPIs (OTR, throughput, labor utilization, defect rates), and provide daily/weekly performance narratives to senior leadership

BASIC QUALIFICATIONS

• - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• - Bachelor's degree or equivalent
• - Experience in managing teams
• - Work flexible schedule including weekends, nights, and holidays
• - Experience in a logistics/operations environment
• - Experience in Business English skills, both verbal and written
• - Experience in people management

PREFERRED QUALIFICATIONS

• - Experience with performance metrics and process improvement and Lean techniques

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