After-Sales Technician

Hytera Brazil; São Paulo; On-site; BRL 60,000 - 90,000; Full time

Job summary

Hytera Brazil in São Paulo seeks an After-Sales Technician to ensure operational readiness of Hytera communication systems. You will perform preventive and corrective maintenance on hardware, install and configure software on servers, and provide timely technical support to clients across the region.

The role requires a technical or bachelor’s degree in electronics, IT, or telecom, 1–3 years of hands-on maintenance or after-sales support, and fluent English for global collaboration.

Qualifications

• Bachelor's or technical degree in electronics, IT, telecommunications or related field.
• 1–3 years of proven experience in electronic maintenance or after-sales technical support.
• Hands-on experience with installation and configuration of software systems.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Languages: Native/Fluent Portuguese; Fluent English (essential for discussions with global teams).

Responsibilities

• Perform preventive and corrective maintenance on communication hardware and systems.
• Install and configure software on servers for radio management and dispatch systems.
• Provide technical support to customers and resolve incidents in a timely manner.
• Issue service orders and maintain up-to-date records of activities.
• Conduct technical training sessions for clients on Hytera products and software.
• Collaborate with the technical team to develop and implement new communication solutions.

Skills

Portuguese (Native/Fluent)

English (Fluent)

Interpersonal communication

Problem solving

Education

Technical or Bachelor's degree in Electronics/IT/Telecom

Tools

Microsoft Office

Software installation/configuration

Job description

About Us:

Hytera is a leading multinational company in professional communication solutions. We are seeking a dedicated After-Sales Technician to join our team in São Paulo. You will play a crucial role in ensuring the operational readiness of our communication systems while providing personalized, high-quality support to our clients.

What You Will Do:

• Perform preventive and corrective maintenance on communication hardware and systems.
• Install and configure software on servers for radio management and dispatch systems.
• Provide technical support to customers, ensuring the effective and timely resolution of incidents.
• Issue service orders and maintain precise, up-to-date records of all executed activities.
• Conduct technical training sessions for clients regarding the operation of Hytera products and software.
• Collaborate with the broader technical team to develop and implement new communication solutions for clients.

What We Are Looking For:

• Technical degree or Bachelor’s degree in Electronics, Information Technology, Telecommunications, or a closely related field.
• 1 to 3 years of proven experience in electronic maintenance or after-sales technical support.
• Hands-on experience with the installation and configuration of software systems.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Languages: Native/Fluent Portuguese; Fluent English (essential for seamless technical discussions and communication with global teams/headquarters).
• Strong interpersonal communication, organizational, and problem-solving skills.

Why Join Hytera?

• Competitive salary and local benefits package.
• Professional development and career growth opportunities within a leading global tech company.
• A dynamic, collaborative, and innovation-driven work environment.