Administrative Assistant

Jobtailor; São Paulo; Presencial; BRL 28 000 - 44 000; Tempo integral

Resumo da oferta

Jobtailor is seeking an organized After-Sales Administrative Support professional in São Paulo to monitor service orders, warranties, exchanges, and RMAs. The role requires strong attention to detail, proactive follow-up, and proficient use of Excel and service systems.

You will track requests from the service network, ensure accurate documentation, and monitor deadlines to maintain smooth After-Sales operations.

Qualificações

• High school diploma or currently pursuing higher education.
• Strong organizational skills and attention to detail.
• Good communication skills.
• Sense of urgency.
• Ability to follow up and pursue outstanding matters.
• Knowledge of Excel.
• Comfortable working with software systems.
• Strong interpersonal skills.
• Analytical mindset.
• Proactive approach.

Responsabilidades

• Provide administrative support for After-Sales operations by controlling and monitoring processes, performance indicators, documents, and requests from the service network.
• Track service orders and technical assistance requests.
• Manage warranty, exchange, return, and RMA processes.
• Monitor deadlines and outstanding items, following up when necessary.
• Ensure that processes are properly recorded in the relevant systems.

Conhecimentos

Organizational skills

Attention to detail

Communication skills

Sense of urgency

Follow-up ability

Excel

Software systems

Interpersonal skills

Analytical mindset

Proactive approach

Formação académica

High school diploma or pursuing higher education

Ferramentas

Excel

Software Systems

Descrição da oferta de emprego

• Provide administrative support for After-Sales operations by controlling and monitoring processes, performance indicators, documents, and requests from the service network
• Track service orders and technical assistance requests
• Manage warranty, exchange, return, and RMA processes
• Monitor deadlines and outstanding items, following up when necessary
• Ensure that processes are properly recorded in the relevant systems

Requirements

• High school diploma or currently pursuing higher education
• Strong organizational skills and attention to detail
• Good communication skills
• Sense of urgency
• Ability to follow up and pursue outstanding matters
• Knowledge of Excel
• Comfortable working with software systems
• Strong interpersonal skills
• Analytical mindset
• Proactive approach

Core Competencies

Demonstrates strong organizational skills and attention to detail while providing administrative support for After-Sales operations. Proficient in managing processes related to service orders, warranties, and technical assistance requests, with a proactive and analytical approach.

Highest-signal resume keywords

• Organizational Skills
• Attention to Detail
• Communication Skills
• Analytical Mindset
• Proactive Approach

ATS Optimization Keywords

Soft Skills

• Interpersonal Skills
• Sense of Urgency
• Ability to Follow Up

Industry Keywords

• After-Sales Operations
• Service Orders
• Warranty Processes
• Exchange Processes
• Return Processes
• RMA Processes

Tools & Technologies

• Excel
• Software Systems