Account Manager, Amazon

Amazon; São Paulo; Presencial; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

Join a leading company as an Account Manager in São Paulo, Brazil. You will drive the adoption of Fulfillment by Amazon and support sellers in optimizing their experience. This role emphasizes strategic problem-solving and relationship-building to enhance customer satisfaction and business growth.

Qualificações

• Experience prospecting, qualifying, and cold-calling companies.

Responsabilidades

• Manage a pipeline of merchants to meet/exceed quarterly targets.
• Educate sellers on Amazon’s standards of Delivery and Customer Experience.
• Drive measurable results for the Brazil Marketplace.

Conhecimentos

Pipeline Management

Strategic Problem-Solving

Ferramentas

Salesforce

Descrição da oferta de emprego

Join to apply for the Account Manager, Amazon role at Amazon.

Amazon team is looking for Account Managers to join its team based in Sao Paulo, Brazil.

A key focus of your role will be promoting and driving adoption of Fulfillment by Amazon (FBA) to enhance the customer experience. Additionally, you will educate sellers on the benefits of Sponsored Ads and support their adoption of Amazon's Ads solutions, unlocking new avenues for growth. Utilizing your understanding of industry trends and seller pain points, you will map new business opportunities, such as selection gaps in specific subcategories, and connect this valuable information to inform our overall sales strategy.

Your role as the voice of the seller is crucial - you will escalate feedback to the appropriate teams and collaborate cross-functionally to improve Amazon's products, services, processes, systems, and tools. This is a high-impact position where you will have the opportunity to make a tangible difference in the lives of our top-performing sellers. If you thrive on strategic problem-solving, relationship-building, and driving measurable results, we invite you to join our dynamic Marketplace team.

Key job responsibilities

• Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed quarterly targets.
• Work closely with merchants, educating them about Amazon’s high standards of Delivery and Customer Experience.
• Recommend the most suitable shipping solutions to enhance the seller and customer experience.
• Guide sellers on best practices for improving key inputs like selection, shipping, pricing, and catalog quality.
• Learn and understand the specificities of your categories to spot trends, seasonal items and competitive pricing to best tailor your pitch and advice to merchants.
• Track and report development results, analyze, interpret reports and information for your portfolio of merchants.
• Prioritize your time optimally to achieve your targets in a KPI-driven environment.
• Demonstrate a strategic, data-driven approach to problem-solving and decision-making.
• Drive measurable results that contribute to the sustained growth of the Brazil Marketplace.

A day in the life

N/A

Basic Qualifications

• Experience prospecting, qualifying, and cold-calling companies.

Preferred Qualifications

• Experience with pipeline management skills, including utilization of Salesforce or other CRM tools.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Servicos de Varejo do Brasil Ltda.

Job ID: A2978354

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales, Advertising, and Business Development

Industries

• Software Development

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