Technical Account Manager

Yuno; São Paulo; Teletrabalho; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

A leading company in the fintech space is seeking a Technical Account Manager to drive customer success and product integration. This role involves collaborating with senior leadership and developers to ensure clients achieve maximum value from their payment solutions. The ideal candidate will possess strong technical skills, particularly in API management and web technologies, and will thrive in a remote work environment with a focus on innovation.

Serviços

Competitive compensation

Remote work

Home office bonus

Work equipment

Stock options

Health plan

Flexible days off

Growth courses

Qualificações

• Minimum 2 years of experience in a technical account manager role.
• Strong understanding of web services protocols and API management tools.

Responsabilidades

• Lead discussions on technical and product strategy.
• Develop relationships with customers to understand their needs.
• Monitor product integrations for success.

Conhecimentos

RESTful APIs

SOAP

JSON

XML

Problem Solving

Project Management

Fluency in English

Ferramentas

Postman

SoapUI

Swagger

Descrição da oferta de emprego

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Remote, Brazil, Full Time, Individual Contributor, 2 years of experience

Who We Are

Yuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Our strength is in our people, founded by a team of experts in the payments and IT industries. Yuno has built a high-performance payment orchestrator. Our technology gives companies access to top payment capabilities, allowing them to engage customers confidently and manage global business operations seamlessly.

Shape your future with Yuno!

We are orchestrating the best high-performing team! If you are a Technical Account Manager passionate about innovation, joining Yuno will allow you to transform your passion into high-impact solutions. At Yuno, every role impacts the payment revolution.

How Yuno will challenge you

• Leading discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management
• Developing close relationships with customers to understand their business/operational needs and technical challenges, and helping them achieve the greatest value from our products
• Working with developers and senior engineers to provide advocacy and strategic technical guidance, helping customers plan and build solutions that proactively drive application health
• Collaborating with Product and Development teams to customize specific products for customers
• Monitoring the progress of product integrations and ramp-ups to ensure their success

The skills you need

Minimum Qualifications

• Minimum 2 years of experience in a technical account manager or integration engineering role, preferably in a fintech or payments industry
• Strong understanding of RESTful APIs, SOAP, JSON, XML, and other web services protocols and API management tools (e.g., Postman, SoapUI, Swagger)
• Proficiency in Web fundamentals (HTML, CSS, JavaScript, RESTful API, Frameworks). Expertise in at least one server-side language (Golang, Python, Node.js, others...)
• Exposure to server and database technologies (Apache, Nginx, IIS, MySQL, Oracle, PostgreSQL, MongoDB, etc.)
• Fluency in English

Preferred Qualifications

• Experience with a ticketing system is a plus
• Excellent analytical, technical, problem-solving, and project management skills
• Exceptional organizational skills, with the ability to manage multiple activities and projects simultaneously

What Yuno offers you

• Competitive compensation
• Remote work - You can work from anywhere!
• Home office bonus - A one-time allowance to help create your ideal home office
• Work equipment
• Stock options
• Health plan, regardless of location
• Flexible days off
• Language, professional, and personal growth courses

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Sales and Business Development

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