Account Manager, Amazon

Amazon; Região Imediata de São Paulo; Presencial; BRL 30.000 - 70.000; Tempo integral

Resumo da oferta

Join a dynamic Marketplace team at a forward-thinking company that is transforming the e-commerce landscape. As an Account Manager, you will play a pivotal role in promoting Amazon's pillars while driving adoption and unlocking new growth opportunities. Your strategic problem-solving skills and ability to build strong relationships will enable you to guide sellers towards best practices, enhancing their experience and ensuring customer satisfaction. This position offers a unique chance to make a tangible impact on top-performing sellers, all while thriving in a KPI-driven environment. If you are passionate about driving results and improving processes, this opportunity is perfect for you.

Qualificações

• 1+ years of sales experience is required.
• A Bachelor's degree is necessary for this role.

Responsabilidades

• Manage a pipeline of merchants to meet/exceed quarterly targets.
• Educate merchants about Amazon's standards of Delivery and Customer Experience.
• Drive measurable results contributing to the Brazil Marketplace growth.

Conhecimentos

Sales Experience

Analytical Skills

Formação académica

Bachelor's Degree

Descrição da oferta de emprego

DESCRIPTION

Amazon team is looking for Account Managers to join its team based in Sao Paulo, Brazil.

A key focus of your role will be promoting and driving adoption of Amazon's pillars, unlocking new avenues for growth. Utilizing your understanding of industry trends and seller pain points, you will map new business opportunities, such as selection gaps in specific subcategories, and connect this valuable information to inform our overall sales strategy.

Your role as the voice of the seller is crucial - you will escalate feedback to the appropriate teams and collaborate cross-functionally to improve Amazon's products, services, processes, systems, and tools. This is a high-impact position where you will have the opportunity to make a tangible difference in the lives of our top-performing sellers. If you thrive on strategic problem-solving, relationship-building, and driving measurable results, we invite you to join our dynamic Marketplace team.

Key job responsibilities

1. Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed quarterly targets.
2. Work closely with merchants, educating them about Amazon's high standards of Delivery and Customer Experience.
3. Recommend the most suitable shipping solutions to enhance the seller and customer experience.
4. Guide sellers on best practices for improving key inputs like selection, shipping, pricing, and catalog quality.
5. Learn and understand the specificities of your categories to spot trends, seasonal items, and competitive pricing to best tailor your pitch and advice to merchants.
6. Track and report development results, analyze, interpret reports and information for your portfolio of merchants.
7. Prioritize your time optimally to achieve your targets in a KPI-driven environment.
8. Demonstrate a strategic, data-driven approach to problem-solving and decision-making.
9. Drive measurable results that contribute to the sustained growth of the Brazil Marketplace.

A day in the life

N/A

BASIC QUALIFICATIONS

• 1+ years of sales experience
• Bachelor's degree

PREFERRED QUALIFICATIONS

• Analytical Skills

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.