Account Manager

Klick Health; São Paulo; Híbrido; BRL 50.000 - 90.000; Tempo integral

Resumo da oferta

An established industry player is seeking passionate individuals to join their team in São Paulo, Brazil. This role offers the opportunity to work in healthcare communications, focusing on delivering outstanding client services. You will manage projects, collaborate with cross-functional teams, and play a key role in brand planning and launch activities. With a commitment to a people-first culture, this innovative firm values empathy and a win/win mindset. If you're ready to make a positive impact in healthcare communications, this is the perfect opportunity for you.

Qualificações

• Experience in the pharmaceutical/healthcare sector is essential.
• Ability to maintain relationships with managers and senior managers.

Responsabilidades

• Manage daily projects ensuring timely delivery and client satisfaction.
• Collaborate with teams to execute projects adhering to standards.
• Support delivery of key brand objectives with strategic recommendations.

Conhecimentos

Client services experience in advertising

Brand planning and launch activities

Strong presentation and communication skills

Fluency in Portuguese and English

Understanding of marketing communications

Descrição da oferta de emprego

Klick is an ecosystem of brilliant minds dedicated to transforming healthcare communications and helping our life sciences clients improve health outcomes since 1997. Recognized by Great Place to Work among the Best Workplaces in Advertising and Marketing, for Women, and in Professional Services, as well as a recipient of the Waterstone Most Admired Corporate Culture award and Deloitte’s Best Managed Companies, Klick is where careers in healthcare communications thrive.

We’ve been growing steadily for almost three decades and continue expanding our global footprint. With a new office in São Paulo, Brazil, we’re committed to hiring individuals who are passionate about positively impacting health in Latin America. If you’re ready to make a difference in healthcare communications, we encourage you to apply!

Please send your resume in English.

Joining Klick will enable you to do the best work of your career. Here, you’ll find more opportunities and support than you might be used to, with no big network issues, politics, or unnecessary bureaucracy. You’ll work with a team like no other.

Your role will involve delivering outstanding work to healthcare clients through collaboration across teams to produce creative, activation, tech enablement, and more. You will help extend and build the high-performing, people-first Klick culture in your region, ensuring it remains authentic to your local context.

At all levels within Client Services, you will have significant ownership and autonomy to do what’s right for our clients. We value empathy, competitiveness, and a win/win mindset, and we believe in playing as hard as we work.

Management and Execution:

1. Manage daily projects, ensuring timely delivery within budget and maintaining high client satisfaction.
2. Collaborate with your team to ensure precise project execution, adhering to processes and regulatory standards.
3. Meet challenging deadlines with attention to detail and a commitment to flawless execution that exceeds client expectations.
4. Support delivery of key brand objectives, integrating them into strategic recommendations.
5. Assist with project budgets under leadership guidance.
6. Work with cross-functional teams on launch programs.
7. Maintain an action- and solution-oriented approach at all times.
8. Ensure all communications reflect Klick standards and foster a positive client experience.
9. Develop a thorough understanding of clients, industry dynamics, competitors, and the evolving business environment.

Experience:

1. Client services experience in advertising, specifically within the pharmaceutical/healthcare sector.
2. Experience in brand planning and launch activities.
3. Skill in intake of new client opportunities and brief coordination.
4. Ability to set up and participate in client meetings, providing follow-up and recap notes.
5. Experience in reviewing and creating scopes of work in partnership with Project Management.
6. Effective communication of client feedback and changes to internal teams.
7. Ability to maintain relationships with managers and senior managers.
8. Strong presentation and communication skills.
9. Fluency in Portuguese and English.
10. Understanding of marketing communications and regulations in the pharmaceutical/healthcare industry.

#LI-CB1 #LI-Hybrid

Klick is committed to creating a diverse and inclusive culture where everyone can thrive. We encourage applications from underrepresented communities, including Black, Indigenous, and people of color, people with disabilities, and those from diverse gender and sexual identities.

We are dedicated to an accessible recruitment process and work environment. If you need accommodations, please contact us at [e-mail], and we will support your needs to ensure a positive experience.