Technical Account Manager

Yuno; São Paulo; Teletrabalho; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

An established industry player is seeking a passionate Technical Account Manager to drive innovation in payment solutions. In this dynamic role, you will collaborate with senior leadership and developers to enhance customer experiences, ensuring they maximize the value of cutting-edge products. You'll engage directly with clients, addressing their technical challenges and guiding them through integrations. This is a unique opportunity to contribute to a transformative payment revolution while enjoying the flexibility of remote work and a range of attractive perks, including a home office bonus and stock options. If you're ready to make an impact, this role is for you!

Serviços

Competitive compensation

Remote work

Home office bonus

Work equipment

Stock options

Health plan

Flexible days off

Courses for professional growth

Qualificações

• 2+ years in technical account management or integration engineering, preferably in fintech.
• Strong understanding of RESTful APIs, SOAP, JSON, and API management tools.

Responsabilidades

• Lead discussions with senior leadership on technical strategies and risk management.
• Develop relationships with customers to understand their operational needs.

Conhecimentos

RESTful APIs

SOAP

JSON

XML

API management tools (Postman, SoapUI, Swagger)

HTML

CSS

JavaScript

Golang

Python

Node.js

Apache

Nginx

MySQL

Oracle

PostgreSQL

MongoDB

Fluency in English

Ferramentas

Postman

SoapUI

Swagger

Descrição da oferta de emprego

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Remote, Brazil, Full Time, Individual Contributor, 2 years of experience.

Who We Are

Yuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Our strength lies in our people, founded by experts in payments and IT industries. We have built a high-performance payment orchestrator that provides companies with top payment capabilities, allowing them to engage customers confidently and manage global operations seamlessly.

Shape your future with Yuno!

We are building a high-performing team! If you are an ambitious and passionate Technical Account Manager interested in innovation, joining Yuno will enable you to transform your passion into impactful solutions. At Yuno, every role contributes to the payment revolution.

How Yuno will challenge you

• Leading discussions with senior leadership on technical and product strategies, incidents, trade-offs, and risk management.
• Developing close relationships with customers to understand their operational needs and technical challenges, helping them maximize value from our products.
• Working with developers and senior engineers to provide advocacy and strategic technical guidance, helping customers plan and build solutions that enhance application health.
• Collaborating with Product and Development teams to customize specific products for customers.
• Monitoring the progress of product integrations and ramp-ups to ensure success.

The skills you need

Minimum Qualifications

• At least 2 years of experience as a technical account manager or in an integration engineering role, preferably in fintech or payments.
• Strong understanding of RESTful APIs, SOAP, JSON, XML, and API management tools (e.g., Postman, SoapUI, Swagger).
• Proficiency in Web fundamentals (HTML, CSS, JavaScript, RESTful API, Frameworks). Expertise in at least one server-side language (Golang, Python, Node.js, etc.).
• Exposure to server and database technologies (Apache, Nginx, MySQL, Oracle, PostgreSQL, MongoDB, etc.).
• Fluency in English.

Preferred Qualifications

• Experience with ticketing systems is a plus.
• Excellent analytical, technical, problem-solving, and project management skills.
• Exceptional organizational skills to manage multiple activities and projects simultaneously.

What Yuno offers you

• Competitive compensation.
• Remote work — work from anywhere!
• Home office bonus to help create your ideal workspace.
• Work equipment.
• Stock options.
• Health plan, regardless of location.
• Flexible days off.
• Courses for professional and personal growth.

Additional Details

• Seniority level: Not Applicable.
• Employment type: Full-time.
• Job function: Sales and Business Development.