Account Management Assistant (6-month contract)

WHITECOATS PTE. LTD.; Região Norte; Presencial; BRL 170 000 - 242 000; Tempo integral

Resumo da oferta

WhiteCoat is seeking an Account Management Assistant to join our Singapore Account Management team. You will support smooth clinical and administrative operations, performing data entry, report processing, and patient follow-ups to ensure high-quality care and client service.

Daily tasks include maintaining records in Excel, preparing data reports for clients, and handling communications with internal teams and external stakeholders. Onsite events support may be required.

Qualificações

• Self-motivated, proactive and able to work independently with a strong sense of ownership.
• Strong organisational and communication skills.
• Detail-oriented, reliable, and able to handle patient data with confidentiality.
• Proficiency in Microsoft Excel, Word, and email tools.
• Willingness to support ad-hoc onsite events.

Responsabilidades

• Administrative Support: Provide admin support to the Account Management team, including data entry and documentation.
• Report Processing: Review of health screening reports in line with internal SOPs.
• Clinical Workflow: Flag abnormal findings and initiate follow-ups.
• Patient Outreach: Contact patients via email and phone for follow-up care.
• Data Management: Maintain accurate records using Microsoft Excel and internal systems.
• Account and Events Support: Assist Account Managers with the preparation of data reports, event materials and presentations for clients.
• Stakeholder Communication: Handle communications such as emails and follow-ups with internal teams and external stakeholders.
• Operational Support: Perform routine administrative tasks and other ad-hoc duties as required.

Conhecimentos

Self-motivated

Independent work

Organization skills

Communication skills

Detail-oriented

Data confidentiality

MS Excel

MS Word

Email tools

Onsite events

Ferramentas

Microsoft Excel

Microsoft Word

Descrição da oferta de emprego

About WhiteCoat

WhiteCoat is a Singapore-headquartered omnichannel provider of integrated health and wellness services that serves as the first and single touchpoint for all care needs in Southeast Asia.

Since launching in 2018, WhiteCoat’s digital platform powers a wide range of services including tele- and in-person consultations, as well as medication fulfilment and diagnostic testing, across primary, specialist and allied care. With a focus on the B2B space, WhiteCoat has forged strategic partnerships with the region’s leading insurers, corporates and care providers, to provide accessible and affordable high-quality care to its users.

The Group currently has offices in Singapore, Indonesia, Malaysia and Vietnam. For more information on WhiteCoat, please visit https://whitecoat.global.

What you will be doing

Are you independent, self-motivated, and passionate about healthcare? We are seeking an Account Management Assistant to join our Singapore Account Management team and support smooth clinical and administrative operations.

On a day-to-day basis, this means you will:

• Administrative Support: Provide admin support to the Account Management team, including data entry and documentation
• Report Processing: Review of health screening reports in line with internal SOPs
• Clinical Workflow: Flag abnormal findings and initiate follow-ups
• Patient Outreach: Contact patients via email and phone for follow-up care
• Data Management: Maintain accurate records using Microsoft Excel and internal systems
• Account and Events Support: Assist Account Managers with the preparation of data reports, event materials and presentations for clients
• Stakeholder Communication: Handle communications such as emails and follow-ups with internal teams and external stakeholders
• Operational Support: Perform routine administrative tasks and other ad-hoc duties as required

What we are looking for

Required:

• Self-motivated, proactive and able to work independently with a strong sense of ownership
• Strong organisational and communication skills
• Detail-oriented, reliable, and able to handle patient data with confidentiality
• Proficiency in Microsoft Excel, Word, and email tools
• Willingness to support ad-hoc onsite events

Good to have:

• Experience in healthcare of admin support is a plus