Upscale Restaurant Ops & Guest Experience Lead

Four Seasons Hotel; Manama; On-site; BHD 20,000 - 32,000; Full time

Job summary

Four Seasons Hotel in Manama seeks an experienced Restaurant Operations Manager to lead the front-of-house team ensuring exceptional guest experiences within our luxury dining venue. You will oversee daily operations, ensure service excellence, and collaborate with culinary and beverage teams to maintain flawless execution.

The role requires strong leadership, financial acumen, and a passion for hospitality.

Qualifications

• Bachelor's degree in hospitality or related field.
• 3–5 years of management in fine dining or luxury hospitality.
• Strong knowledge of Asian cuisine concepts and luxury dining service standards.
• Proven leadership experience with high-performing teams.
• Financial awareness with labor costs, productivity, and revenue objectives.

Responsibilities

• Oversee daily restaurant operations to ensure guest satisfaction.
• Lead and develop front-of-house team for service excellence.
• Monitor reservations, seating, and flow to maximize revenue.
• Coordinate with culinary and beverage teams for flawless service.
• Manage staff schedules and labor productivity.

Skills

Leadership

Communication

Financial awareness

Organizational skills

POS proficiency

Education

Bachelor's degree in Hospitality Management, Business Administration, or a related field

Tools

Microsoft Excel

Restaurant POS systems

Job description

Four Seasons Hotel in Manama seeks an experienced Restaurant Operations Manager to lead the front-of-house team ensuring exceptional guest experiences within our luxury dining venue. You will oversee daily operations, ensure service excellence, and collaborate with culinary and beverage teams to maintain flawless execution.

The role requires strong leadership, financial acumen, and a passion for hospitality.