Senior Operations Manager at FVM

FVM; Manama; On-site; BHD 60,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Career growth

Job summary

FVM in Manama invites an experienced Senior Operations Manager to lead our restaurant operations across outlets, drive guest satisfaction, optimize profitability, and uphold health and safety standards.

You’ll direct front- and back-of-house teams, manage budgets, improve processes, and play a key role in openings and growth while building a high-performance culture focused on hospitality excellence.

Qualifications

• Proven experience leading restaurant operations, ideally in a high-volume or multi-outlet environment.
• Strong knowledge of P&L, budgeting, cost control, labor, food cost, and profitability.
• Ability to lead, coach, and develop teams while creating a positive and accountable culture.
• Strong understanding of guest experience, food quality, service standards, and operational compliance.
• Data-driven approach to KPIs, performance improvement, and decision-making.
• Proactive mindset to identify cost-saving opportunities and improve operational efficiency.
• Confidence managing multiple priorities, teams, and operational challenges in a fast-paced environment.
• Excellent communication, problem-solving, and stakeholder-management skills.
• Genuine passion for hospitality, people, and delivering exceptional experiences.
• Drive to take ownership, challenge the status quo, and help grow and scale the business.

Responsibilities

• Oversee day-to-day restaurant operations and ensure exceptional guest experiences.
• Provide strategic and hands-on leadership across front-of-house, back-of-house, staffing, inventory, and quality control.
• Drive continuous improvement initiatives to support business growth.
• Lead process improvements, support new openings, and contribute to profitability and growth.

Skills

Restaurant ops leadership

P&L budgeting

Cost control

Team coaching

Guest experience

Quality control

KPIs data-driven

Cost-saving initiatives

Multi-outlet experience

Communication

Stakeholder management

Hospitality passion

Job description

Apply for Senior Operations Manager at FVM in Manama, B13, BH. This Full time on site position offers great opportunities for career growth.

About the Job

We are looking for a hands‑on Senior Operations Manager to lead our restaurant operations, drive team performance, and ensure exceptional guest experiences. You will oversee daily operations, people, quality, costs, and profitability, while ensuring high standards across all outlets. You will also play a key role in process improvement, new openings, and business growth. We’re looking for a hands‑on leader who is commercially focused, people-oriented, and passionate about hospitality.

Your Role

The Senior Operations Manager is responsible for overseeing the day‑to‑day operations of the restaurant, ensuring exceptional guest experience, operational efficiency, and financial performance while complying with health, safety, and company standards. This role provides strategic and hands‑on leadership across all functional areas of the restaurant, including front‑of‑house, back‑of‑house, staffing, inventory, and quality control, while driving continuous improvement initiatives to support business growth.

What You’ll Bring

• Proven experience leading restaurant operations, ideally in a high-volume or multi‑outlet environment.


• Strong knowledge of P&L, budgeting, cost control, labor, food cost, and profitability.


• The ability to lead, coach, and develop teams while creating a positive and accountable culture.


• A strong understanding of guest experience, food quality, service standards, and operational compliance.


• A data‑driven approach to KPIs, performance improvement, and decision‑making.


• A proactive mindset with the ability to identify cost‑saving opportunities and improve operational efficiency.


• Confidence managing multiple priorities, teams, and operational challenges in a fast‑paced environment.


• Excellent communication, problem‑solving, and stakeholder‑management skills.


• A genuine passion for hospitality, people, and delivering exceptional experiences.


• The drive to take ownership, challenge the status quo, and help grow and scale the business.

Key Performance Indicators (KPIs)

• Revenue growth and profitability targets


• Food cost and labor cost percentages


• Customer satisfaction scores


• Staff turnover and retention rates


• Compliance audit results


• Operational efficiency metrics

What We Offer

• Competitive salary and performance‑based incentives


• Career growth opportunities within a growing organization


• Location: Candidates must currently reside in Bahrain

Work Location

In person