Housekeeping Attendant

Rotana Hotels; Manama; Presencial; BHD 2800 - 5000; Tempo integral

Resumo da oferta

Rotana in Manama, Bahrain seeks a Housekeeping Attendant to maintain guest rooms and public areas according to our luxury hotel standards. You will collect keys, prepare trolleys, and ensure rooms are clean and well stocked to exceed guest expectations.

The role requires attention to detail, basic English, and flexibility to work weekdays, weekends, and evening shifts. Previous luxury hotel housekeeping experience is preferred at Rotana.

Qualificações

• Must have high attention to detail.
• Basic English required.
• Flexible to weekdays, weekends, holidays, evenings or overnight shifts.

Responsabilidades

• Collect keys and daily assignments before preparing trolley and sufficient equipment to perform tasks efficiently.
• Maintain and clean guest rooms and replenish room supplies per hotel standards.
• Maintain and clean bathrooms and replenish amenities per hotel standards and safety rules.
• Tidy and arrange guest belongings when cleaning rooms and bathrooms to meet QA standards.
• Inform valet service to collect guest clothes for laundry, dry cleaning or pressing to ensure guest satisfaction.
• Maintain and clean guest corridors, service pantries and service areas for a professional appearance.
• Report maintenance issues to Engineering to ensure facilities upkeep.
• Consider guest needs when working in public areas and rooms to ensure courtesy.
• Operate safely and environmentally friendly to protect guests’ and employees’ health, safety, and environment.
• Comply with hotel environmental, health and safety policies and procedures.

Conhecimentos

Attention to detail

English language ability

Flexibility with schedule

Formação académica

High School education or equivalent

Preferred experience in a luxury hotel in Housekeeping

Descrição da oferta de emprego

• Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively
• Maintain and clean Guest rooms and replenish room supplies as per the Standards of Performance of the Hotel
• Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the Hotel
• Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the Hotel
• Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing in order to maintain Guest satisfaction
• Maintain and clean Guest corridors, service pantries and service areas in order to ensure a professional and organised appearance
• Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities
• Consider Guest needs and requirements when working in public areas and Guest rooms to ensure courtesy and Guest satisfaction
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

• High School education or equivalent experiences.
• Preferred experience in a luxury hotel in Housekeeping.
• Have a high level of attention to detail.
• Knowledge and the ability to operate cleaning equipment.
• Ability to understand and working knowledge of English.
• Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts