Guest Reservations Specialist

Sheraton Hotels & Resorts; Manama; Presencial; BHD 6000 - 9600; Jornada completa

Descripción de la vacante

Sheraton Hotels & Resorts in Manama is seeking a Reservations Associate to handle inquiries and bookings. You will process reservations by phone, fax, or mail, verify room availability, explain policies, and document special requests.

The role focuses on delivering guest-centric service in a fast-paced environment. Qualified candidates have a high school diploma, no required experience, and are prepared to follow company procedures.

Formación

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.
• No license or certification required.

Responsabilidades

• Process reservation requests, changes, and cancellations received by phone, fax, or mail.
• Identify guest reservation needs and determine appropriate room type and rate.
• Explain guarantees, special rates, and cancellation policies to callers.

Educación

High school diploma or GED equivalent

Descripción del empleo

Sheraton Hotels & Resorts in Manama is seeking a Reservations Associate to handle inquiries and bookings. You will process reservations by phone, fax, or mail, verify room availability, explain policies, and document special requests.

The role focuses on delivering guest-centric service in a fast-paced environment. Qualified candidates have a high school diploma, no required experience, and are prepared to follow company procedures.