Group Reservations & Revenue Manager

Wyndham Grand Manama; Manama; Presencial; BHD 15.000 - 27.000; Tempo integral

Resumo da vaga

Tanqeeb is seeking a Reservations Manager to oversee group bookings, manage room blocks, and maximize revenue. You will coordinate with sales and conference teams and serve as the primary contact for group organizers.

The role requires a Bachelor's degree in hospitality or related field, proven reservations experience, and proficiency in Opera Cloud, with fluency in English and Arabic. The position is based in Manama, Bahrain, and involves leading the reservations team to deliver exceptional

Qualificações

• Bachelor's degree in hospitality management, business administration, or related field.
• Proven experience in hotel reservations management and/or group sales.
• Proficiency in Opera Cloud.
• Language requirement: English and Arabic

Responsabilidades

• Manage group inquiries and bookings, negotiating rates, terms and contracts.
• Coordinate room blocks, meeting spaces, and special requests for group reservations.
• Work with sales and conference teams to ensure group needs are met and communicated.
• Oversee the reservations department, ensuring accurate and efficient processing of bookings.
• Monitor previous night statistics, no-shows, and early departures to optimize performance.
• Analyze booking patterns and market demand to adjust rates and availability.
• Use RMS and data analytics to forecast and maximize revenue opportunities.
• Serve as the primary point of contact for group organizers and VIP guests; ensure service excellence.
• Communicate effectively with internal departments to coordinate guest requests and room allocations.
• Lead and develop the reservations team; conduct regular performance conversations and reviews.
• Prepare reports on group bookings, occupancy, and revenue performance.

Conhecimentos

Attention to detail

Service excellence

Communication

Commercial awareness

Teamwork

Negotiation

Planning & Time management

Driving results

Flexibility

Accountability

Can-do attitude

Formação

Bachelor's degree in hospitality management or related field

Ferramentas

Opera Cloud

Descrição da vaga

Tanqeeb is seeking a Reservations Manager to oversee group bookings, manage room blocks, and maximize revenue. You will coordinate with sales and conference teams and serve as the primary contact for group organizers.

The role requires a Bachelor's degree in hospitality or related field, proven reservations experience, and proficiency in Opera Cloud, with fluency in English and Arabic. The position is based in Manama, Bahrain, and involves leading the reservations team to deliver exceptional