F&B Service Expert (Lounge Attendant)

Westin Hotels & Resorts; Manama; On-site; BHD 3,900 - 5,000; Full time

Job summary

Westin Hotels & Resorts in Manama, Bahrain, is seeking a Guest Service Expert for a full-time, on-site role in the Food and Beverage & Culinary category. You will monitor the club lounge, assist with bar operations, and ensure guest safety and satisfaction while maintaining a clean bar area and proper stock levels.

The role requires a high school diploma or GED and less than 1 year of related experience; no supervisory duties are expected.

Qualifications

• Education: High school diploma or GED equivalent.
• Experience: Less than 1 year related work experience.
• No supervisory experience required.

Responsibilities

• Monitor club lounge for seating availability, service, safety, and wellbeing of guests.
• Prepare and serve hot, cold, and/or alcoholic beverages.
• stock ice, glassware, and supplies; maintain cleanliness of bar area.
• Forecast additional meal requirements and communicate special requests to the kitchen.

Skills

Guest service

Safety awareness

Communication

Education

High school diploma or GED

Job description

Additional Information

Job Number: 26113007

Job Category: Food and Beverage & Culinary

Location: Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain, VIEW ON MAP

Schedule: Full Time

Located Remotely?: N

Position Type: Non-Management

Position Summary

Monitor club lounge for seating availability, service, safety, and well being of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.